- Community Cleanup
- I like working with my hands and fixing things
- Music
- Baking
- Swimming
Hannalyna Alo
Las Vegas,NV
Summary
Dynamic professional with experience as an Appointment Scheduler at an Orthopaedic Surgeon, excelling in calendar management and delivering exceptional customer service. Proven ability to meet deadlines while maintaining accuracy and precision in high-pressure environments. Skilled in remote work, ensuring efficient appointment bookings and enhancing client satisfaction.
Overview
1
1
year of professional experience
Work History
Appointment Scheduler
Orthopaedic Surgeon
01.2022 - 05.2022
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Answered phone calls and answered questions from potential customers.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as first point of contact and set appointments for prospective clients.
Sanitation Crew Member
Hearthside Food Soulutions
07.2021 - 11.2021
- Maintained neat, clean and sanitized work areas.
- Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
- Reduced the risk of cross-contamination by properly cleaning and sanitizing equipment, surfaces, and utensils.
- Reassembled production lines to restore production with minimal downtime.
Education
High School Diploma - Law
New Design Charter School
Los Angeles, CA06.2020
Skills
- Meeting deadlines
- Calendar management
- Remote work capabilities
- Accuracy and precision
Interests
Timeline
Appointment Scheduler
Orthopaedic Surgeon
01.2022 - 05.2022
Sanitation Crew Member
Hearthside Food Soulutions
07.2021 - 11.2021
High School Diploma - Law
New Design Charter School
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