Hannes Stroebert
Dania Beach,FL
Summary
Highly effective and decisive manager with over 20 years of leading turnarounds to profitability and generating sales growth for company branches, districts, and multi-state regions. Energetic leader of a large workforce; most recently having managed a staff of 350. Expertise in directing business transformations for underperforming branches or districts. Restored multiple business segments to profitability. An ethical and honest individual who models the behavior of doing the right thing. Background in criminal justice. Customer-oriented with years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Highly driven successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
22
22
years of professional experience
Work History
General Manager
Gatsby Glass
West Palm Beach, FL
02.2024 - Current
- New franchise opening for the West Palm Beach Market
- Adding a new customer base to the West Palm Beach Market
- Attending networking events to introduce Gatsby Glass to the new market
- Cold calls with prospective clients
- Hiring sales team
- Hiring installers
- Facilitate technical training for all new employees
- Implementing ground-up procedures, I.e
- P&L, ROI’s
- Site visits and cold calls with current and prospective clients
- In-person home visits with the new sales team with an 80% successful closing rate
- Implementing ground-up business structure
- Securing vendors
- Official start of business, May 2024, with a sales volume by the end of June of 500K.
Regional Sales Manager
ULG/NSC Skilled Trades
Nashville, Tennessee
05.2022 - 02.2024
- Participated actively in industry conferences and seminars for knowledge sharing purpose.
- Created promotional campaigns to increase sales in the region.
- Negotiated contracts with distributors, vendors, retailers. in the region.
- Established relationships with key accounts in the region through personal visits and phone calls.
- Implemented effective territory management techniques across the region.
- Developed strategies and plans for regional sales growth.
- Maintained accurate records of all sales activities including leads generated and closed deals.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Cultivated an environment that fostered teamwork among regional sales staff members.
- Analyzed regional sales performance data to develop actionable insights.
- Conducted regular market research to identify customer needs and preferences.
- Identified opportunities for cross-selling and up-selling within existing customer base.
Regional Talent Acquisition Manager
Schaffhouser Electric
White House, TN
04.2021 - 05.2022
- Directly responsible for all recruiting efforts and pipeline for the company in addition to increasing the fill rate for the in-house electrical school
- Recruited and managed 10 states for open positions
- 80% fill rate
- Attended local and regional job fairs and school events
- Launched a new marketing campaign to increase customer demand and employee recruitment
- Weekly meetings with the leadership team and Director for schooling for Schaffhouser Electric.
Selling Branch Manager/Recruiter
Paramount Staffing
Lebanon, TN
08.2020 - 04.2021
- Ground-up new location opening
- Managed and recruited for new business in the Lebanon TN Market
- Consistently met or exceeded net operating income and sales budget goals
- Decreased overall balance of past due accounts via customer outreach and collections efforts
- Launched a new marketing campaign to increase customer demand and employee recruitment
- Adding new clients to the Lebanon market, during Covid.
Client Manager
ALLIED UNIVERSAL SECURITY
Nashville, TN
03.2019 - 01.2020
- Directly responsible for leading a workforce of 350 security guards, an operations manager, and $5 million in annual income
- Directed all sales initiatives, contract renewals, hiring, payroll, and training with a particular focus on client relations to power growth for the company
- Committed to business and on-call 24/7
- Reduced expenses by 85%, increasing gross and net profitability
- Lowered past due accounts almost in their totality by 98%
- Achieved a closing rate of 98% in new contracts and renewals
- Cut 90% of overtime costs which helped increase net operating income.
Branch Manager
PEOPLE READY
Nashville, TN
10.2015 - 03.2019
- Hired with the challenge of turning an underperforming branch around to profitability within 30 days
- Replaced entire staff with a new team and returned branch to profitability within 5 days ahead of schedule
- Consistently met or exceeded net operating income and sales budget goals year over year
- Decreased overall balance of past due accounts via customer outreach and collections efforts
- Launched a new marketing campaign to increase customer demand and employee recruitment
- Asked to run 4 branches during managers’ absence in the Nashville market in 2018, due to staffing shortage.
Regional Market Operations Manager
VALET WASTE
Nashville, TN
06.2013 - 06.2015
- Supervised a team of district managers and 30+ employees in delivering sales and performance results for the Midwest U.S
- Region, including Indiana, Kentucky, Illinois, and both Middle and West Tennessee
- Selected to oversee and coach all newly hired district managers
- Named Brand Ambassador for all current and future clients
- Established new site start-ups and delivered presentations to potential new clients.
General Manager
BADCOCK HOME FURNITURE & MORE
Winter Haven, FL- Madison, TN, FL/TN
02.2003 - 10.2012
- Promoted from Account Manager to General Manager with direct responsibility for all financial performance, sales growth, sales staff, delivery personnel, inventory, and account managers
- Managed profit/loss for store and total annual revenue of $1.5 million
- Enabled store to rise from BBB F-rating to an A- rating
- Increased customer retention by 60% during the first year of operation
- Awarded co-ownership of the Nashville location, increasing profit to $5 million.
Education
Associate of Arts in Criminal Justice -
Polk Community College
Winter Haven, FLB.A in Theology -
University of Stuttgart
GermanyCertificate of Theology -
Florida Baptist School
Brandon, FLPolice Officer Certification -
State of Florida/ Multi L.E.O Certification from the State of FL and FBI
FLSkills
- Operations Management
- Team Building
- Leading Sales Teams
- Account Management
- Profit & Loss Management
- Marketing Campaigns
- Inventory Control
- Business Turnarounds
- Consultative Sales
- Sales Strategies
- Creative Problem Solving
- Building Client Relationships
- Operations Oversight
- Schedule Management
- Quality Management
- Branding
- Business Development
- Business Administration
- Advertising and marketing
- Distribution Management
- Contract Negotiations
- P&L Management
- Expense Control
- Sales
- Service Quality Improvement
- Customer Retention
- Staff Supervision
- Workflow Planning
- Process Automation
- Financial Administration
- Project Management
- Customer Relationship Management
- Policy/program development
- Succession Planning
- Human Resources Leadership
- Staff-Retention Programs
- Process Redesign
- Process Improvements
- Administrative Skills
- Budgeting and cost control
- Performance Analysis
- Change Implementation
- Salary structure/compensation analysis
- Verbal and written communication
- Profit Generation
- Matrix Management
- Budget Forecasts
- Team training and development
- Community Outreach
- Market Analysis
- Staff Training
- Problem Resolution
- Budget Development
- Team Oversight
- Supervision and training
- Troubleshooting expertise
- Budget Allocation
- Recruitment
- Vendor Partnerships
- Sales Team Development
- Sound Judgment
- Customer experiences
- Product Analysis
- Project scope
- Client Relations
Websites
Timeline
General Manager
Gatsby Glass
02.2024 - Current
Regional Sales Manager
ULG/NSC Skilled Trades
05.2022 - 02.2024
Regional Talent Acquisition Manager
Schaffhouser Electric
04.2021 - 05.2022
Selling Branch Manager/Recruiter
Paramount Staffing
08.2020 - 04.2021
Client Manager
ALLIED UNIVERSAL SECURITY
03.2019 - 01.2020
Branch Manager
PEOPLE READY
10.2015 - 03.2019
Regional Market Operations Manager
VALET WASTE
06.2013 - 06.2015
General Manager
BADCOCK HOME FURNITURE & MORE
02.2003 - 10.2012
Associate of Arts in Criminal Justice -
Polk Community College
B.A in Theology -
University of Stuttgart
Certificate of Theology -
Florida Baptist School
Police Officer Certification -
State of Florida/ Multi L.E.O Certification from the State of FL and FBI
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