Hannia Martinez
Crosby
Summary
Dedicated professional with experience as a Host/Cashier at El Refu Bar And Restaurant, excelling in customer service and time management. Proven ability to enhance guest experiences through effective communication and operational efficiency. Skilled in cash handling and POS systems, ensuring smooth transactions and a welcoming atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver for Family Member
Self Employed
05.2025 - 09.2025
- Provided daily personal care including bathing, grooming, dressing, and medication reminders.
- Assisted with mobility, meal preparation and light housekeeping.
- Managed scheduling, medications, and household tasks to ensure comfort and safety.
- Offered emotional support, companionship, and consistent supervision.
Host/Cashier
El Refu Bar And Restaurant
08.2021 - 05.2025
- Managed reservation systems to optimize table turnover and guest flow.
- Assisted in training new hosts on customer service standards and operational procedures.
- Coordinated with kitchen staff to communicate guest preferences and special requests.
- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
Education
High School Diploma -
Summercreeck High School
Skills
- Customer Service
- Time Management
- Cash Handling
- POS System Knowledge
- Food Safety Awareness
Certification
• Food Handlers
Languages
spanish
Native or Bilingual
Timeline
Caregiver for Family Member
Self Employed
05.2025 - 09.2025
Host/Cashier
El Refu Bar And Restaurant
08.2021 - 05.2025
High School Diploma -
Summercreeck High School