Hannia Urias
San Diego,CA
Summary
Dedicated crew member with strong communication and problem-solving skills. Committed to delivering exceptional customer service while maintaining attention to detail and reliability in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Jersey Mike's Subs
North Park
01.2024 - Current
- Prepared and assembled sandwiches according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of workstations to adhere to health and safety standards.
- Provided exceptional customer service, engaging with customer to enhance their dining experience.
- Operated point-of-sale system efficiently, processing transactions accurately and managing cash handling.
- Built strong work ethic and responsibility
Crew Member
Parlor Doughnuts
North Park
03.2025 - 05.2026
- Built strong multitasking skills by being able to efficiently switch from stations during busy hours.
- Experience being a barista and preparing drinks such as; lattes, cold brews, refreshers, and Frappuccino's.
- Experience decorating pastries with glaze and creating designs.
- Experience frying and baking dough by following book recipes.
- Collaborated with team members to streamline order fulfillment during peak hours.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Geometry Tutor
Helix High School
La Mesa, CA
08.2021 - 01.2022
- Created work plans to effectively assist Spanish speaking students with their homework.
- Facilitated engaging tutoring sessions in both English and Spanish, enhancing student comprehension and confidence.
- Analyzed homework questions and student questions to provide the student with clarity and understanding.
- Gained 72 hours of community service hours.
Education
Finance
Grossmont College
El Cajon, CA05.2028
High School Diploma -
Otay Ranch High School
Chula Vista, CA06.2024
Skills
- Problem-solving
- Clear communication
- Responsible
- Reliable
- Hard working
- Positive
- Attention to detail
- Resilience and persistence
- Creative
- Kind
- Valid Driver's license
Certification
Food Handler's card
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Parlor Doughnuts
03.2025 - 05.2026
Crew Member
Jersey Mike's Subs
01.2024 - Current
Geometry Tutor
Helix High School
08.2021 - 01.2022
Finance
Grossmont College
High School Diploma -
Otay Ranch High School