Hannibal Clemons
Warren,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Waste Removal Services
Act-Right Cleaning Services
04.2021 - Current
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Developed estimates by costing materials, supplies, and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Followed up with customers to offer additional support and check resolution satisfaction.
Landscaper/home Improvements
Stay-Working Landscaping and Home Improvement
02.2013 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Educated clients on proper care and maintenance of landscaping projects.
- Demolished and dismantled interior structures to prepare for remodel.
- Provided labor support to carpenters, masons and other skilled trades.
- Operated forklifts and boom lifts to complete various tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
Line Leader
Brose Fahrzeugteile
03.2008 - 07.2010
- Provided and promoted solutions to eliminate reoccurring problems.
- Assisted in training new employees and implementing procedural changes.
- Monitored product quality to achieve superior quality reputation.
- Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
- Managed conflict resolutions to encourage professional and positive relationships.
Mail Handler
US Post Office
11.2005 - 01.2006
- Used automated mail processing equipment to sort and collate mail.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loading and unloading trucks using forklift and/or electric pallet jack training
Education
Certified - Peer Recovery Specialist
Detroit Recovery Institute
Detroit, MI07.2024
Certified - Masonry
State Of Michigan
Saint Louis, MI10.2023
No Degree - Pre-Law
Ferris State University
Big Rapids, MI06.2002
Skills
- Escalation management
- Client Relationship Building
- Dispute Mediation
- Call center experience
- Customer Service
- Quality Control
- Excellent Communication
- Strong Work Ethic
- Performance Goals
Additional Information
OSHA 30 CERTIFIED
NCCER REGISTERED
Class C Drivers License valid
Timeline
Waste Removal Services
Act-Right Cleaning Services
04.2021 - Current
Landscaper/home Improvements
Stay-Working Landscaping and Home Improvement
02.2013 - Current
Line Leader
Brose Fahrzeugteile
03.2008 - 07.2010
Mail Handler
US Post Office
11.2005 - 01.2006
Certified - Peer Recovery Specialist
Detroit Recovery Institute
Certified - Masonry
State Of Michigan
No Degree - Pre-Law
Ferris State University
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