Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Hannly Duran

Lawrence,USA

Summary

Successful operations assistant with broad knowledge in administrative tasks, project management, and team coordination. Strengths include problem-solving, multitasking, and adaptability to fast-paced environments. Proven ability to streamline office operations and enhance productivity through implementing improved workflow procedures. Skilled at optimizing resources, reducing costs, and improving overall efficiencies for greater organizational effectiveness. Prepared to implement diverse skill sets, technical proficiencies, and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.

Overview

7
7
years of professional experience

Work History

Process Assistant L3

Amazon.com Services LLC
04.2024 - Current
  • Oversee daily operations of one entire floor in the Pick department, ensuring smooth workflow and adherence to standard operating procedures
  • Manage and optimize pick paths to improve efficiency and reduce travel time for associates
  • Monitor real-time pick metrics, identifying bottlenecks and implementing solutions to maintain high productivity levels
  • Troubleshoot and perform basic repairs on ARSAW (Amazon Robotics Semi-Automated Workstation) machines, minimizing downtime and maintaining operational continuity
  • Conduct regular Blitz operations to clear backlogs and meet critical shipment deadlines
  • Execute amnesty procedures to maintain a safe and clean work environment, reducing potential hazards and improving overall productivity
  • Track and resolve jams in the conveyor and ARSAW systems, ensuring uninterrupted product flow
  • Train and mentor new associates on proper picking techniques, safety protocols, and quality standards
  • Collaborate with cross-functional teams to implement process improvements and new technologies
  • Maintain accurate documentation of equipment issues, repairs, and performance metrics

Laboratory Technician

Charles River Labs
04.2023 - 04.2024
  • Managed daily care and handling of rodent populations, ensuring optimal well-being and adherence to stringent laboratory guidelines.
  • Conducted comprehensive health assessments and meticulous monitoring of animals' physical conditions, guaranteeing their suitability for ongoing experiments.
  • Executed precise tail and earmarking procedures on mice, maintaining 100% accuracy in health record keeping and identification for critical research studies.
  • Fostered seamless collaboration with cross-functional research teams, ensuring timely and accurate tracking and reporting of animal health metrics.
  • Uphold immaculate laboratory conditions through rigorous adherence to hygiene protocols, effectively preventing contamination and maintaining research integrity.
  • Provided crucial support in experiment preparation and data collection, contributing to the successful completion of multiple scientific studies.

Machine Operator & Die Maker

Century Box
05.2020 - 02.2023
  • Designed, adjusted, and ground dies, tools, and parts to precise specifications, ensuring optimal quality control and usability in production processes.
  • Computed and implemented intricate dimensions, shapes, and specific sizes for dies based on design outlines, showcasing advanced technical skills.
  • Utilized diverse abrasive techniques including power grinders, emery cloths, and abrasive stones to polish and refine both flat and contoured tool surfaces.
  • Selected appropriate metals and materials for tool production based on heat tolerance and durability requirements, demonstrating in-depth knowledge of material properties.
  • Conceptualized and designed new products using advanced computer software and 3D imaging technology, contributing to product innovation and development.
  • Assembled and maintained drill presses, ensuring consistent performance and accuracy in drilling operations throughout the assembly process.
  • Collaborated with cross-functional teams to optimize production processes and improve product quality.

Crew Member

Dunkin donut
Lawrence, Massachusetts
11.2018 - 04.2022
  • Operated kitchen equipment and ensured food safety standards were met.
  • Provided excellent customer service in fast-paced restaurant environment.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Prepared and assembled food orders accurately and quickly for customers.
  • Maintained cleanliness of workstations and dining areas to ensure customer satisfaction.
  • Assisted in training new crew members on procedures and best practices.
  • Handled cash register transactions and managed customer payments efficiently.
  • Supported inventory management by restocking supplies and notifying management of shortages.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Drove team success by quickly completing assigned tasks.

Education

High School Diploma/GED -

Methuen High School
Methuen
05.2019

Skills

  • Safety protocols and compliance
  • Die Design and Fabrication
  • Learning and Development
  • Employee Training
  • Technical troubleshooting
  • FLUENT IN Spanish
  • Grinding and Polishing Techniques
  • 3D Modeling and Prototyping
  • Quality control
  • Data analysis
  • Training and mentoring
  • Time management
  • Attention to detail
  • Professional and friendly
  • Onboarding and orientation
  • Spreadsheet creation
  • Self motivation
  • Workflow management
  • Collaboration

Languages

Spanish
Native/ Bilingual
English
Full Professional

Accomplishments

  • Awarded employee of the month
  • Recognized and awarded for teaching and developing safety trainings and awareness in operations department

Timeline

Process Assistant L3

Amazon.com Services LLC
04.2024 - Current

Laboratory Technician

Charles River Labs
04.2023 - 04.2024

Machine Operator & Die Maker

Century Box
05.2020 - 02.2023

Crew Member

Dunkin donut
11.2018 - 04.2022

High School Diploma/GED -

Methuen High School

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