Hi, I’m
Hanns Christoff Nacua
Clinical Therapist
Chicago,IL
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
14
years of professional experience
Work History
Siv Consultation
Clinical Therapist
01.2023 - Current
Job overview
- Skilled in conducting thorough assessments, developing personalized treatment plans, and delivering evidence-based therapy
- Utilizing evidence-based modalities such as Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Person-Centered Therapy (PCT), and Dialectical Behavior Therapy (DBT) to address the diverse needs of clients.
- Maintained detailed documentation of patient progress, enabling accurate evaluation of treatment efficacy.
- Improved patient outcomes by developing and implementing personalized treatment plans.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and develop coping skills.
R-City CDC
Mentor/Counselor
01.2022 - Current
Job overview
- Create connections with R CITY children in grades K-8, teachers, and staff, and use connections to support social and academic development
- Develop and deliver goal-based lessons or activities for select group of K-8 students during after-school and summer programs
- Collaborate with R-city team to prepare area and clean up after use, educate in small groups, and provide enrichment activities for whole group as part of after-school programing
- Followed all written and verbal instructions and expectations, as well as implemented policies and procedures of R CITY, Chicago Public Schools, and Illinois Criminal Justice Information Authority
- Enhanced mentee performance by providing personalized guidance and support.
- Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
Moody Theological Seminary
Front Desk Staff
01.2021 - 05.2024
Job overview
- Enhance customer satisfaction by greeting, welcoming, and communicating with guests with smiling face
- Maintain area clean, tidy, and supplied with necessary items
- Respond to all incoming calls and redirect as per requirement
- Deliver exceptional support as well as lead student dismissals
- Delivered high-quality support to faculty on management of supplies, data entry, and errands
Bisco Industries
International Sales Account Manager
03.2020 - 12.2020
Job overview
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
Unical Aviation
Senior Sales Executive
01.2017 - 01.2020
Job overview
- Maintained professional connection with clients and vendors through effective communication
- Engaged with sources and asked for price, availability, and condition information for each need
- Investigated and obtained data on market and its consumers for learning about competitors' services, goods, and markets
- Served as point of contact for suppliers to monitor status of ongoing orders and negotiate favorable prices for delivery, specifications, and price
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
Unical Aviation
QA Inspector
01.2012 - 01.2017
Job overview
- Improved overall efficiency by managing routine operations, such as physical handling of product, materials, supplies, and equipment
- Established safe and sanitary work environment in accordance with company guidelines
- Managed special orders, verified incoming shipments for accuracy, and oversaw special orders
- Oversaw periodic bending, kneeling, lifting, loading and unloading of 50+ pounds and climbing
- Minimized shifting and damage to artifacts by using shipping, protective bracing, padding, and strapping
- In this section I became a lead trainer for new hires in educating them the process of inspecting airplane parts finding out whats a good part (fit, form, and function) and a bad part (no use at all or can be repaired)
- I also train them in understanding documentation such as back to birth trace on the airplane parts and proper trace documentation
- Streamlined QA documentation by maintaining organized records of all inspections, tests, and findings.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
OMF Literature
Sales & Marketing Associate
01.2011 - 12.2011
Job overview
- Boosted sales revenue by developing and implementing targeted marketing campaigns.
- Conducted market research to assess customer needs and preferences.
- Coordinated with marketing team on creating collateral materials that effectively communicated product benefits, generating increased interest from prospects.
- Leveraged social media platforms as part of outreach campaigns, raising brand awareness among target audiences online.
Education
Moody Bible InstituteChicago, IL
Master of Arts from Clinical Mental Health Counseling
05-2024
University of San Jose-RecoletosCebu City, Philippines
Bachelor of Arts from Mass Communication
03-2011
Skills
- Comprehensive Patient Assessment
- Patient-Centered Treatment Coordination
- Psychotherapy techniques
- Client relationship management
- Crisis intervention
- Multicultural competency
- Facilitation of Group Therapy Sessions
- Patient Documentation Practices
- Life transitions support
- Strategic Marketing Initiatives
- Skilled in Presentation Techniques
- Administrative support
- Executive support
- Meticulous attention to detail
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Cebuano
Native or Bilingual
Timeline
Clinical Therapist
Siv Consultation
01.2023 - Current
Mentor/Counselor
R-City CDC
01.2022 - Current
Front Desk Staff
Moody Theological Seminary
01.2021 - 05.2024
International Sales Account Manager
Bisco Industries
03.2020 - 12.2020
Senior Sales Executive
Unical Aviation
01.2017 - 01.2020
QA Inspector
Unical Aviation
01.2012 - 01.2017
Sales & Marketing Associate
OMF Literature
01.2011 - 12.2011
Moody Bible Institute
Master of Arts from Clinical Mental Health Counseling
University of San Jose-Recoletos
Bachelor of Arts from Mass Communication
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