Summary
Overview
Work History
Education
Skills
Certification
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HANNY ZAKI

HANNY ZAKI

Quality And Talent Development Specialist
Campbell,CA

Summary

A results-driven leader with a track record of success in quality assurance, talent development, and motivating teams to achieve their best work. Extensive experience in the VR metaverse software industry, driving the implementation of comprehensive test strategies and plans to continuously enhance product quality. Proven success in creating engaging training programs and improving productivity through mentorship and internal tool development. Committed to finding solutions and driving quality outcomes while inspiring and motivating others to do their best work.

Overview

12
12
years of professional experience
5
5
Certifications

Work History

Quality Assurance Engineer

Meta
Burlingame, CA
03.2018 - Current
  • Develop, execute, and oversee comprehensive test strategies and plans for the Meta Horizon Worlds Social VR experience, with the goal of continuously enhancing product quality.
  • Spearheaded the transformation of the QA team from a manual testing approach to a automation-focused culture. Conducted an extensive assessment of over 7,000 manual test cases to identify automation opportunities, bridge capability gaps, and promote a continuous integration of automated tests into the development cycle.
  • Built and nurtured a top-performing QA team, expanding from 4 to over 20 test analysts in multiple locations, while providing mentorship and coaching to junior team members, leading to numerous promotions and professional growth.
  • Created and maintained onboarding, training, and process documentation for both onsite and offshore vendors.
  • Fostered the professional growth of junior team members through coaching and mentorship, resulting in several promotions to higher positions.
  • Collaborated closely with XFN partners to stay informed of product specifications and critical milestones, continuously adapting testing strategies to align with the dynamic evolution of the product scope.
  • Worked proactively with product stakeholders and senior management to continuously improve processes, solve pressing business challenges, and drive product-market fit in a fast-paced environment with shifting priorities.
  • Documented and analyzed integration issues and vulnerabilities, providing actionable recommendations for improvement, contributing to the overall success of the company

Talent Development Lead

Apple
Cupertino, CA
12.2016 - 03.2018
  • Developed and curated new training curriculum incorporating industry-leading standards for keynote presentations and facilitation techniques for new hire training classes.
  • Improved training curriculum with creative activities and engaging learning tools, resulting in increased productivity and job satisfaction for new hires.
  • Coached and mentored new hires, resulting in a 50% increase in productivity over a period of 3-6 months.
  • Collaborated with cross-functional teams, including engineers, project managers, and product managers, to create new internal tools for improved efficiency for new and current employees.
  • Assessed multiple solution alternatives to drive consensus and achieve exceptional results, while maintaining the integrity of service level agreements and contributing to the overall success of the iOS App Store Review Department.
  • Determined and implemented innovative and industry best practices using modern designs and tools.
  • Designed and delivered web-based, self-directed learning materials.

App Review Lead

Apple
Cupertino, CA
01.2011 - 12.2016
  • Implemented engaging and innovative coaching and mentoring programs to achieve a 50% increase in new hire productivity within the first month while maintaining strict quality standards.
  • Acquired extensive knowledge of the App Store Review Guidelines and provided support to team members to ensure practical and efficient implementation in the app review process.
  • Acted as a subject matter expert and provided training and mentoring to junior team members, helping them develop their skills and grow in their roles.

Education

Bachelor of Arts - International Business

San Jose State University
San Jose, CA

Skills

Leadership, Culture and Team Building

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Certification

ATD Master Trainer

Work Availability

monday
tuesday
wednesday
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friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Quality Assurance Engineer

Meta
03.2018 - Current

Talent Development Lead

Apple
12.2016 - 03.2018

App Review Lead

Apple
01.2011 - 12.2016

Bachelor of Arts - International Business

San Jose State University

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HANNY ZAKIQuality And Talent Development Specialist