Hanoi Castro
Bloomington,USA
Summary
Detail-oriented Inventory Specialist recognized for enhancing productivity through effective inventory management and data analysis. Expertise in logistics coordination, staff supervision, and regulatory compliance drives operational efficiency. Proven leadership and problem-solving skills contribute to maintaining team cohesion in dynamic environments. Focused on continuous improvement strategies to optimize processes and elevate performance.
Overview
23
23
years of professional experience
Work History
Inventory Specialist III
Keplr Vision
Bloomington, IL
11.2019 - 11.2024
- Oversaw inventory levels to maintain product availability.
- Performed regular audits of inventory and product supplies.
- Reviewed and confirmed details of outgoing shipments.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Maintained adherence to industry regulations and standards in inventory management.
- Produced inventory movement and stock level reports on a weekly, monthly, and quarterly basis.
- Coordinated with vendors to ensure timely delivery of goods.
- Provided detailed inventory data for accurate budgeting.
- Addressed discrepancies and shortages with establishment representatives.
- Collaborated with purchasing team for on-time materials delivery.
Data Analyst
Randstad, The Unit 5 Media Services Department
Normal, IL
08.2019 - 10.2019
- Assessed the effectiveness and accuracy of new data sources and data gathering techniques.
- Identified needs of customers promptly and efficiently.
- Provided technical support for existing reports, dashboards or other tools.
- Collaborated with IT and business process owners to enhance system requirements for analytical purposes.
- Provided data-driven solutions to support decision making.
Restaurant Captain / Restaurant Supervisor
Trump National Doral Miami (BLT Prime)
Doral, FL
01.2014 - 01.2019
- Monitored servers and bussers for adherence to service standards.
- Performed daily opening, closing duties such as setting up the dining room, bar area prior to opening time.
- Recruited, interviewed and hired new servers and bartenders.
- Directed set-up of serving and seating tables for large banquets, weddings and other events.
- Provided support and guidance to team members, ensuring that quality standards were met.
- Managed inventory levels by accurately tracking stock levels and ordering supplies as needed.
- Handled reservations requests from customers via phone or online booking services.
Executive Housekeeper/ Maintenance Department
The Mutiny Hotel
Miami, FL
01.2010 - 01.2013
- Supervises and oversees housekeeping and maintenance operations.
- Recruited, hired, and trained housekeeping staff to ensure excellence.
- Schedules staff assignments and duties based on productivity standards.
- Compiles reports on room occupancy, payroll, departmental expenses, purchase orders and inventories.
- Handles guest requests and complaints with promptness.
- Directed relevant requests to the suitable subordinate.
- Maintains high standards of quality and efficiency in the housekeeping department.
Executive Housekeeper
Claridge Hotel
Miami Beach, FL
01.2008 - 01.2010
- Managed and supervised all housekeeping operations.
- Handled multiple priorities and demands effectively.
- Established and implemented operational procedures and standards.
- Oversaw and managed housekeeping supervisors and their teams.
- Implemented human resource management practices including hiring, training, scheduling, and performance evaluation.
- Managed comprehensive financial tasks including budgeting.
- Managed administrative tasks, purchasing chemical materials as per OSHA regulations.
Housekeeping Manager
Loews Miami Beach Hotel
Miami Beach, FL
01.2002 - 01.2007
- Oversaw staffing of a 239-member team.
- Maintained quality standards for guest rooms.
- Facilitate weekly labor forecasting and scheduling.
- Compiled detailed reports on room occupancy, payroll and department expenses.
- Assigned workers their duties; ensured work met cleanliness standards.
- Handles complaints about housekeeping services and equipment.
- Implemented principles and procedures for recruitment, selection, training.
- Conducted customer needs assessments and evaluated satisfaction.
Education
High School Diploma -
O & M University
Dominican RepublicSkills
- Trend forecasting
- Inventory Cycle Counting
- Requisition management
- Logistics Coordination
- Market Demand Evaluation
- Inventory Control
- Customer service
- Sales planning
- Audit processes
- Warehouse operations
- Executive Housekeeping Management
- Proficient in Bilingual Communication
Accomplishments
Recognized as Employee of the Month on multiple occasions
Timeline
Inventory Specialist III
Keplr Vision
11.2019 - 11.2024
Data Analyst
Randstad, The Unit 5 Media Services Department
08.2019 - 10.2019
Restaurant Captain / Restaurant Supervisor
Trump National Doral Miami (BLT Prime)
01.2014 - 01.2019
Executive Housekeeper/ Maintenance Department
The Mutiny Hotel
01.2010 - 01.2013
Executive Housekeeper
Claridge Hotel
01.2008 - 01.2010
Housekeeping Manager
Loews Miami Beach Hotel
01.2002 - 01.2007
High School Diploma -
O & M University
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