HANS HERRERA
Miami,FL
Summary
Highly motivated person with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
20
20
years of professional experience
Work History
Parts Specialist /Sales Associate
Former New Jersey Auto Parts Now NPW/ Jhonnys 3
02.2012 - Current
- Number one sales person in store consecutively throughout the years.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Ordered parts from various distributors to fulfill demands.
- Contributed to higher sales by recommending appropriate parts and accessories based on customer needs.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Built strong relationships with customers, leading to increased repeat business.
- Developed rapport with regular clients through personalized service, remembering preferences and offering tailored recommendations over time. Great customer service and relationship with clients over the years.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Materials Specialist
Beckman Coulter
05.2009 - 12.2011
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
Team Leader, Logistics
Unicco Integrated Facilities
03.2004 - 02.2009
- Contributed to the overall success of the organization by applying effective leadership skills and constantly striving for excellence within the logistics department.
- Managed a diverse team, ensuring clear communication and collaboration for successful project completion.
Education
High School Diploma -
RAUL CEPERO BONILLA
HAVANA, CUBA09.1999
Skills
- Hard working and organized person
- Bilingual Fluent English & Spanish
- Sales
- Customer Service
- POS - FUSE 5 System
- Customer relationship development
- Technical knowledge
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Parts Specialist /Sales Associate
Former New Jersey Auto Parts Now NPW/ Jhonnys 3
02.2012 - Current
Materials Specialist
Beckman Coulter
05.2009 - 12.2011
Team Leader, Logistics
Unicco Integrated Facilities
03.2004 - 02.2009
High School Diploma -
RAUL CEPERO BONILLA
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