Dynamic and results-driven manager in a retail environment. Proven expertise in operations management and team leadership, enhancing customer satisfaction and driving efficiency. Skilled in budget control and staff training, fostering a culture of growth and excellence within diverse teams.
Manager, Business Administration leads the essential activities and colleagues that drive the business process, enabling Macy's Store to run successfully.
My roll focuses on multiple functions such as interviewing, hiring,staffing and scheduling to ensure the store runs efficiently.
Additionally, my position is responsible for store operations and administrative functions including budget and cash office functions.
Im responsible for the over all store shopping environment and cleanliness, including monthly house keeping audits.
As the CVS Assistant Manager, I performed administrative and labor management duties including budget, payroll, ordering products and store supplies and analyzed sales numbers.
I was also responsible for interviewing potential associates, training new hire, creating schedules and monitoring team performance and coaching team members. I ensured that all employees follow all safety and loss prevention guidelines as outlined by the corporate office.
I constructed development plans for each employee during follow up training in order to promote employee and company growth.
As a Walgreens manager, I Led daily operations to enhance customer satisfaction and store efficiency. Developed training programs for staff to improve product knowledge and service excellence.
Managed inventory levels, ensuring optimal stock availability and reducing waste.
Analyzed sales data to identify trends and drive strategic merchandising decisions.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.