Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hans Ruud

Mountain View,CA

Summary

Dedicated Reliable team oriented worker. Have a wide breadth of work experience and prefer working outdoors in a team setting. Experiences also include Landscaping, light Carpentry, Map reading skills, Guitar Luthier work. Have been recognized for consistently exceeding customer expectations for a quick response and pleasant experiences. Consistently high revenue producer with outstanding safety record as an Autonomous Specialist and a ride share driver. High-performing Driver bringing a wealth of driving safety and specialized on road knowledge including having been a trainer of The Smith System and graduate of Alan Berg Racing School. Committed to treating all coworkers with respect and works to foster positive interactions to build the brand. Known for dedication to excellence.

Overview

38
38
years of professional experience

Work History

Autonomous Vehicle Specialist

Transdev Transportation Services
11.2020 - Current
  • Maintained overall safe work environment with focus on public relations, Safety, and productivity in Data collection and maintained Exceeds expectations performance rating. Maintain all training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected input information into database system.
  • Flexibility with work assignments and work Missions.

Rideshare Driver

Uber
03.2015 - 06.2020
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Placed safety as top priority for all rides and followed community guidelines for engaging emergency personnel when situations required.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Transported high-value clients with professionalism and discretion.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Completed individual and business documentation on-time and with minimal errors.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Stored passenger luggage and personal items with care for safety and security.
  • Minimized mechanical issues by adhering to vehicle maintenance schedule.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Rideshare Driver

Lyft
09.2014 - 03.2020
  • Placed safety as top priority for all rides and followed community guidelines for engaging emergency personnel when situations required.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Transported high-value clients with professionalism and discretion.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Stored passenger luggage and personal items with care for safety and security.
  • Completed individual and business documentation on-time and with minimal errors.

Painting Contractor

Gabriel Sandino
03.2009 - 04.2015
  • Worked flexible schedule, including some holidays and weekends, depending on shifting needs of each project.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming using Sanding machines and appropriate hand tools.
  • Protected all surfaces from damage and spills by using drop cloths prior to and during painting.
  • Obtained correct dimensions and specifications by properly measuring areas.
  • Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Moved painted items to drying racks and finished coated surfaces by baking painted items in oven.
  • Cleaned and properly stored all equipment and supplies at end of each workday and removed trash and debris from work areas.
  • Cleaned exterior buildings using motorized power washer.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Minimized disruption of client space and thoroughly cleaned up after completion of each job.
  • Applied exterior caulking to building joints and seams.
  • Performed flat glass repairs and minor structural repairs to concrete and wood decks, window trim, windows and door casings.
  • Painted indoor areas such as hallways, bathrooms and lobbies.
  • Safely operated power sprayers and hand tools to prepare and paint large areas.
  • Mixed and matched paints according to customer specifications.
  • Repaired defects in walls including holes and scrapes.
  • Valued for being extremely detail oriented.
  • Performed smoothing and finishing work on walls, trim and cabinetry.
  • Painted surfaces using brushes, spray guns and paint rollers.

Operations Supervisor

DHL
01.1996 - 02.2009
  • Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
  • Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Motivated and trained employees to maximize team productivity.
  • Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of containers, inventory management and supervising work of Courier Guards.
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.

Courier

DHL Express
03.1985 - 12.1995
  • Built and maintained professional relationships with customers.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Followed all company policies and procedures during shift.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Reported any suspected mechanical issues as quickly as possible.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Drove safely at all times to avoid accidents and harm.
  • Reported customer questions, issues and complaints to management.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Maintained clean and orderly appearance while on shift.
  • Developed strong interpersonal and communication skills from interacting professionally with all stakeholders including dispatchers, upper management and peers.

Education

Associate of Arts - Broadcasting

College of San Mateo
San Mateo, CA

Skills

  • Clean driving record
  • Communications
  • Customer service
  • Safe Vehicle Operation
  • Dispatch procedures
  • Safety regulations
  • Traffic patterns familiarity
  • First Aid/CPR
  • Problem resolution
  • Schedule Management

Languages

Norwegian
Native or Bilingual

Timeline

Autonomous Vehicle Specialist

Transdev Transportation Services
11.2020 - Current

Rideshare Driver

Uber
03.2015 - 06.2020

Rideshare Driver

Lyft
09.2014 - 03.2020

Painting Contractor

Gabriel Sandino
03.2009 - 04.2015

Operations Supervisor

DHL
01.1996 - 02.2009

Courier

DHL Express
03.1985 - 12.1995

Associate of Arts - Broadcasting

College of San Mateo

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Hans Ruud