Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cynthia Hansen

Allentown,PA

Summary

My objective is to secure a position that leverages my skills, abilities, and experience to contribute to the company's success. I aim to employ my diligence, reliability, intelligence, and patience in a professional environment, contributing to organizational success and growth. I am seeking a role where my dedication and skills can have a significant impact, while also providing opportunities for continuous professional development. My name is Cynthia Hansen. As a committed and dependable professional, I offer a combination of intelligence, patience, and hard work to every endeavor. With a dedication to excellence and a strong work ethic, I consistently produce high-quality outcomes. My professionalism is apparent in my interactions and the consistent, reliable service I provide. As a female professional, I utilize my unique perspectives and strengths to make effective contributions to any team or project. As an Organized Operator, I possess robust organizational and analytical skills, with specialized expertise in data management, analysis, and communication. I have a comprehensive understanding of government mandates that govern workplace safety enforcement.

Overview

4
4
years of professional experience

Work History

MACHINE OPERATOR

Bimbo Bakery
Breinigsville, PA
04.2023 - 04.2024
  • Complete routine of machine, make sure machines function, set up machines, report any issues to maintenance, supervisor area from front till back, help slicers, maintain bread line make sure bread is properly wrapped, continue to monitor area so there are no issues, maintain reports of machine to supply supervisor

Customer Service Representative

AT&T Wireless
Allentown, PA
01.2020 - 08.2023
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Answered customer inquiries via phone, email, and chat.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Resolved customer complaints promptly and efficiently.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

LOADER

UPS
Allentown, PA
04.2020 - 04.2020
  • Loading trucks
  • Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
  • Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.

Education

William allen high school
01.2005

Skills

  • Fast paste worker reliable
  • Training
  • Supervisor in training
  • Machine Maintenance
  • Safety Compliance
  • Automated Assembly
  • Equipment Inspection
  • Quality Assurance
  • Machinery Operation
  • Equipment Operation
  • Regulatory Compliance
  • Materials Management
  • Quality Control
  • Shipping and Labeling
  • Good Communication
  • Problem-Solving
  • Manufacturing
  • Computer Skills
  • Assembly and production

References

References are available upon request

Timeline

MACHINE OPERATOR

Bimbo Bakery
04.2023 - 04.2024

LOADER

UPS
04.2020 - 04.2020

Customer Service Representative

AT&T Wireless
01.2020 - 08.2023

William allen high school
Cynthia Hansen