Hansel Gagan
San Diego,CA
Summary
Dedicated nurse with experience delivering nursing care to propel desired patient outcomes. Expert at patient care planning, colleague communication and administering direct patient care. Compassionate patient advocate and quick-thinking problem solver with excellent judgment. Passionate nurse adept at providing supervision and subject matter expertise in heart failure units. Skilled at evaluating processes and recommending methods to improve patient outcomes. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
31
31
years of professional experience
Work History
Clinical Lead Nurse
Sharp Chula Vista Medical Center
Chula Vista, CA
11.2009 - Current
- Reviewed medical records to ensure accuracy of documentation and appropriateness of treatments provided by nursing staff.
- Evaluated effectiveness of nursing interventions and made recommendations for changes as needed.
- Participated in interdisciplinary team meetings to coordinate patient care activities.
- Implemented strategies designed to improve customer satisfaction ratings from patients and families.
- Developed and implemented policies, procedures, standards of care and quality assurance processes for the clinical unit.
- Mentored new staff members on nursing practice, policies and procedures.
- Served as a resource person for colleagues regarding evidence-based practices in nursing.
- Ensured compliance with regulatory requirements such as OSHA standards.
- Conducted regular audits of medical records to identify opportunities for improvement.
- Monitored performance improvement initiatives related to the clinical unit's operations.
- Managed staffing resources within the clinical unit to meet daily operational needs while ensuring compliance with organizational policy and procedures.
- Actively participated in professional development activities such as continuing education programs and conferences related to nursing practice.
- Resolved conflicts between staff members or between patients and families and medical personnel.
- Utilized strong assessment skills to determine necessary patient care.
- Educated patients and family members about preventive health care and recovery.
- Evaluated effectiveness of care by comparing patient response with observable outcomes.
Registered Nurse
Sharp Healthcare
Chula Vista, CA
07.2009 - 10.2009
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Administered medications, tracked dosages, and documented patient conditions.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Monitored and managed various treatment and care interventions.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
Registered Nurse
Baltimore Washington Medical Center
Glen Burnie, MD
07.2001 - 06.2009
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Administered medications, tracked dosages, and documented patient conditions.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Provided patient and family health education focusing on self-management, prevention and wellness.
Patient Care Technician
Baltimore Washington Medical Center
Glen Burnie, MD
01.1997 - 06.2001
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Recorded patient conditions and vital signs before and after medical operations.
- Assisted with patient admissions, discharges and transfers.
- Responded to bell or light signal calls to assist patients with needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Notified senior staff of patient emergencies to optimize outcomes.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Provided emotional support for patients and families during difficult times.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Telemetry Monitor Technician
Baltimore Washington Medical \Center
Glen Burnie, MD
01.1997 - 01.2001
- Maintained a clean work environment by following established protocols for cleaning equipment after use.
- Demonstrated knowledge of arrhythmias and their management through appropriate interventions.
- Reviewed ECG tracing strips for accuracy before submitting them for physician review.
- Identified potential safety issues related to telemetry monitoring systems and took corrective action as needed.
- Utilized computer applications such as electronic health records systems for documenting patient information.
- Ensured that all necessary documentation was completed accurately and timely according to departmental policies.
- Continuously updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Provided education about cardiac monitoring to nurses, other healthcare professionals, and family members.
- Performed daily maintenance on telemetry equipment and monitored patient vital signs.
- Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
Certified Nursing Assistant
Baltimore Washington Medical Center
Glen Burnie, MD
01.1993 - 01.1997
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Used mobility devices to transport patients.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Education
Bachelor of Science - Nursing
Olivarez COllege
Paranaque, Philippines03-1992
Skills
- Mentoring and Coaching
- Team Management
- Interdisciplinary Collaboration
- Staff Development
- Chronic Disease Management
- Regulatory Compliance
- Family Education
- Patient Education
- Patient Safety
- Venipuncture Expertise
- ECG rhythm interpretation
- Infection Control
Timeline
Clinical Lead Nurse
Sharp Chula Vista Medical Center
11.2009 - Current
Registered Nurse
Sharp Healthcare
07.2009 - 10.2009
Registered Nurse
Baltimore Washington Medical Center
07.2001 - 06.2009
Patient Care Technician
Baltimore Washington Medical Center
01.1997 - 06.2001
Telemetry Monitor Technician
Baltimore Washington Medical \Center
01.1997 - 01.2001
Certified Nursing Assistant
Baltimore Washington Medical Center
01.1993 - 01.1997
Bachelor of Science - Nursing
Olivarez COllege
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