Hansel Menendez Castro
Miami,FL
Summary
Dynamic and dedicated server with extensive experience at Rio Grande Churrascaria, excelling in customer service and meat preparation. Proven ability to enhance guest experiences through expert knife handling and menu knowledge, while fostering team collaboration to ensure efficient service and high-quality standards. Committed to delivering exceptional dining experiences.
Overview
3
3
years of professional experience
Work History
Meat Server
Rio Grande Churrascaria
08.2024 - 11.2025
- Delivered exceptional customer service by promptly serving a variety of meats to guests.
- Mastered cutting techniques to ensure precise meat portions for optimal presentation.
- Collaborated with kitchen staff to maintain cleanliness and organization of serving areas.
- Assisted in training new servers on menu items and proper serving procedures.
Server
Shoma Bazaar
01.2024 - 07.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of orders and adherence to quality standards.
- Maintained cleanliness and organization of dining area, enhancing overall restaurant ambiance.
Meat Server
Torero's Restaurant
02.2023 - 12.2023
- Adapted to fast-paced environment while maintaining attention to detail in food quality.
- Enhanced guest experiences through knowledge of menu offerings and pairing recommendations.
Education
High School Diploma -
Aristides Viera
La Habana, Cuba07-2021
Skills
- Customer service
- Menu knowledge
- Team collaboration
- Meat preparation
- Knife handling
- Cutting techniques
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Meat Server
Rio Grande Churrascaria
08.2024 - 11.2025
Server
Shoma Bazaar
01.2024 - 07.2024
Meat Server
Torero's Restaurant
02.2023 - 12.2023
High School Diploma -
Aristides Viera