Ashley Duncan
Indianapolis,IN
Summary
Reliable and detail-driven logistics professional with strong experience in warehouse operations, material control, receiving, inventory accuracy, and workflow optimization. Known for adaptability, strong communication, and the ability to maintain accuracy and efficiency in fast-paced environments. Brings a positive attitude, strong problem-solving skills, and a commitment to continuous improvement.
Overview
12
12
years of professional experience
Work History
Lead in Kitting Department
TK Accelis
Plainfield, IN
05.2026 - Current
- Developed innovative ideas and solutions that improved team performance and outcomes.
- Coordinated with a diverse group of coworkers to achieve goals and resolve product and service issues.
- Assessed customer needs during interactions to provide relevant support.
- Delivered attentive customer service in person and via phone to enhance satisfaction.
- Collaborated with team members to successfully meet project objectives and deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Branch Coordinator
Thyssenkrupp Materials
Indianapolis, IN
01.2025 - 05.2026
- Coordinate daily branch operations to support warehouse teams, drivers, and customer service.
- Serve as a contact for customers and internal teams to support timely deliveries.
- Supervised team members, providing training and support for daily tasks.
- Developed schedules to optimize staffing and meet customer demands.
- Streamlined workflow through improved organization, communication, and process updates.
- Prepare shipping documents, invoices, and operational reports to ensure accurate documentation.
- Support inventory control efforts by monitoring stock levels and ensuring proper documentation.
- Enhanced operational efficiency by facilitating communication between branches.
- Prepared reports for management on branch performance metrics to support data-driven decisions.
Material Control Analyst
Thyssenkrupp Materials
Indianapolis, IN
03.2024 - 01.2025
- Facilitated production planning by ensuring timely material availability for manufacturing.
- Enhanced processing time through organized data management and streamlined workflows.
- Conducted audits to maintain inventory accuracy and resolve discrepancies.
- Executed audits to uphold inventory accuracy and address discrepancies.
Warehouse Receiver
Thyssenkrupp Materials
Indianapolis, IN
07.2022 - 03.2024
- Organized storage areas to enhance material flow and minimize labor hours.
- Verified orders, processed paperwork, and ensured accurate handling of goods.
- Streamlined receiving processes with time-saving tools and improved organization for better efficiency.
- Maintained clean, safe work environment, reducing hazards and preventing product damage.
- Trained new team members on receiving procedures and warehouse best practices.
- Maintained a clean, safe work environment to reduce hazards and prevent product damage.
- Operated pallet jacks and dollies to load and unload materials safely.
Warehouse Associate
Kuehne + Nagel
Indianapolis, IN
05.2021 - 07.2022
- Achieved daily picking and packing quotas with high accuracy and quality standards.
- Prepared shipments by wrapping pallets, labeling packages, and loading outbound containers.
- Reviewed order tickets to ensure correct items, sizes, and quantities were selected.
- Operated pallet jacks and hand trucks to move inventory.
- Communicated with supervisors and departments to maintain workflow and meet deadlines.
- Maintained warehouse cleanliness and followed safety procedures.
- Verified order tickets for correct items, sizes, and quantities to ensure fulfillment accuracy.
Warehouse Associate
Second Harvest
Muncie, IN
10.2017 - 09.2019
- Organized warehouse inventory to enhance accessibility and maintained accurate stock records for efficient order fulfillment.
- Loaded and unloaded distribution trucks and maintained orderly storage systems.
- Managed food storage, rotation, and preservation to ensure quality and minimize spoilage.
- Managed food storage, rotation, and preservation to prevent spoilage.
- Assisted with donation sorting, food distribution, and visitor support.
- Loaded and unloaded distribution trucks while maintaining orderly storage systems for streamlined operations.
Shift Manager
Wendy's Restaurant
Indianapolis, IN
07.2014 - 10.2016
- Supervised staff and managed schedules to ensure optimal coverage during peak hours.
- Delivered strong customer service and resolved concerns professionally.
- Delivered exceptional customer service and resolved concerns to enhance customer satisfaction.
- Trained and mentored new employees to enhance their skills and boost team performance.
- Monitored inventory levels and maintained accurate records.
- Supported daily operations by coordinating tasks and maintaining quality standards.
Education
GED -
Tech High School
Indianapolis, INSkills
- Warehouse Operations & Logistics
- Inventory Control & Auditing
- Material Handling and Documentation
- Time Management & Multitasking
- Problem-Solving & Decision-Making
- Team Collaboration & Communication
- Adaptability & Reliability
- Process Improvement and Organization
- Data analysis
- Process improvement
- Shipping documentation
- Customer relationship management
- Team coordination
- Quality control
- Workflow optimization
- Staff training
- Problem solving
- Conflict resolution
- Process documentation
- Customer relations
- MS office
Timeline
Lead in Kitting Department
TK Accelis
05.2026 - Current
Branch Coordinator
Thyssenkrupp Materials
01.2025 - 05.2026
Material Control Analyst
Thyssenkrupp Materials
03.2024 - 01.2025
Warehouse Receiver
Thyssenkrupp Materials
07.2022 - 03.2024
Warehouse Associate
Kuehne + Nagel
05.2021 - 07.2022
Warehouse Associate
Second Harvest
10.2017 - 09.2019
Shift Manager
Wendy's Restaurant
07.2014 - 10.2016
GED -
Tech High School