Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Hansel Perez

Bronx,NY

Summary

Personable and reliable with proven time-management and customer service skills. Confident hard work with diverse cultures and situations in which cultural awareness and appreciation are important. Objective to expand in sales and customer service roles within the tech, consumer goods, and sports sectors.

Overview

7
7
years of professional experience

Work History

Kitchen Staff & Cashier

Barcelona Bites
2018.01 - 2019.04
  • Process sales transactions
  • Washing, chopping, shredding, and grating ingredients for subsequent use by the chef
  • Assisting with the unloading of deliveries
  • Assisting with the monitoring of inventory

Counselor

SYEP
2019.06 - 2019.08
  • Organizing team games such as soccer, softball and basketball, explaining the rules and acting as referee or umpire throughout the game
  • Leading activities such as crafts and art, demonstrating various techniques and encouraging children to come up with ideas
  • Communicating with parents, providing updates where required and answering questions about the camp
  • Checking on children with medical needs to ensure they have taken any required medication
  • Providing guidance, motivation and support all camp visitors

Busser/Runner

Sangria Cafe
2021.01 - 2021.09
  • Removing used plates, glasses, cutlery and napkins from tables after diners are done eating
  • Wiping up water spills, food stains and dirt from tables
  • Straightening out the tablecloth or replacing stained ones
  • Replacing cutlery and glassware in anticipation of new diners
  • Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table
  • Refilling drinking glasses with water
  • Bringing out meal orders if waitstaff are busy
  • Handling cleaning of the dining area at the close of day
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Porter/Housekeeper

Atria Senior Living
2022.04 - 2022.12
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Performed cleaning and maintenance duties as directed.
  • Fostered positive working relationships among colleagues through open communication, teamwork, and mutual respect towards one another''s roles within the organization.
  • Facilitated smooth operations within the service department through effective communication with team members and supervisors.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

Porter

Williamsburg Housing
2022.12 - 2024.09

Sweeping, mopping, and taking out the trash

  • Communicated with coworkers and managers about completed duties.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.
  • Maintained clean and safe lobby areas, contributing to welcoming environment for guests.
  • Utilized problem-solving skills to troubleshoot complex maintenance issues, developing effective solutions for resolution.

Education

No Degree - Business Administration

Borough of Manhattan Community College
199 Chambers St, New York, NY 10007
06.2024

Skills

  • Sales & Customer Service
  • Customer Service & Engagement
  • Ability to lift heavy objects
  • Customer & Business Awareness
  • Training
  • POS System
  • Sport and Fashion Culture
  • Enthusiast
  • Cleaning and sanitizing
  • Time Management
  • Customer Service
  • Strong Work Ethic
  • Clean Driving Record
  • Valid Driver's License
  • Heavy Lifting
  • Trash pickup
  • Groundskeeping
  • Supply Management
  • Maintenance Scheduling
  • General Labor
  • Supply Stocking and Organization
  • Inventory Maintenance
  • Site Inspections
  • Building Maintenance
  • Grounds Maintenance

Hobbies and Interests

  • Tech
  • Finance & Stocks
  • Fashion
  • Team Sports
  • Investing
  • Future Ideas

Timeline

Porter

Williamsburg Housing
2022.12 - 2024.09

Porter/Housekeeper

Atria Senior Living
2022.04 - 2022.12

Busser/Runner

Sangria Cafe
2021.01 - 2021.09

Counselor

SYEP
2019.06 - 2019.08

Kitchen Staff & Cashier

Barcelona Bites
2018.01 - 2019.04

No Degree - Business Administration

Borough of Manhattan Community College
Hansel Perez