Hanwey weasner
dallas,TX
Summary
Dynamic Manager with extensive experience in team leadership and customer service. Proven ability to resolve conflicts, train staff, and maintain a safe, productive work environment. Skilled in problem-solving, communication, and operations management, bringing a proactive approach to advancing organizational goals.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Manager
Charmante Cosmetics
08.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Baker
85c Bakery Cafe
09.2016 - 07.2017
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Trained new employees on bakery methods and procedures.
- Operated ovens and bakery equipment to prepare products according to recipes.
Baker
DiBella's Subs
01.2013 - 04.2015
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Trained new employees on bakery methods and procedures.
- Prepared dough for variety of pastries, cakes and breads.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Processed customer orders and payment transactions.
Grocery Store Cashier and All Departments
Whole Food Market
06.2006 - 07.2008
- Promoted a safe working environment by adhering to safety guidelines while operating the cash register system and other equipment.
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
- Participated in ongoing training and development opportunities to stay current with industry trends and best practices.
Education
High School Diploma -
The Ohio State University
Columbus, OH09-1997
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales Techniques
- Customer Service
- Computer Skills
- Positive Attitude
- Problem-Solving
- Excellent Communication
- Training and Development
- Staff Training
Timeline
Baker
85c Bakery Cafe
09.2016 - 07.2017
Manager
Charmante Cosmetics
08.2016 - Current
Baker
DiBella's Subs
01.2013 - 04.2015
Grocery Store Cashier and All Departments
Whole Food Market
06.2006 - 07.2008
High School Diploma -
The Ohio State University