HANXIN XUAN
ELK Grove
Summary
Offering strong interpersonal skills and passion for community engagement, eager to learn and grow in supportive role. Brings understanding of effective communication and basic administrative functions. Ready to use and develop organizational and customer service skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Community Desk Assistant
University Housing Services
10.2023 - 05.2025
- Company Overview: Company Overview: San Jose State University is a reputable institution dedicated to fostering a vibrant and supportive campus community. The Community Desk provides essential services to residents and guests, enhancing safety and engagement within the university environment.
- Customer Service: Provided excellent customer service by answering inquiries and directing residents to appropriate resources, contributing to a positive resident experience.
- Resource Management: Managed the check-in and check-out process for community resource items, maintaining accurate records to facilitate resource availability.
- Community Engagement: Fostered a welcoming atmosphere through proactive communication and engagement with community members, promoting a sense of belonging.
- San Jose State University is a reputable institution dedicated to fostering a vibrant and supportive campus community.
- The Community Desk provides essential services to residents and guests, enhancing safety and engagement within the university environment.
Sales Associate
UNIQLO
02.2022 - 02.2023
- Company Overview: Company Overview: UNIQLO is a global apparel retailer renowned for its innovative, high-quality clothing that blends style and functionality. Committed to affordability and sustainability, UNIQLO offers versatile casual wear for all ages, making it a favorite for everyday life.
- Customer Engagement: Provided top-notch customer service by greeting and assisting shoppers, addressing inquiries, and resolving concerns to enhance overall shopping experience.
- Sales Support: Actively contributed to sales goals by promoting new arrivals and seasonal promotions.
- Store Operations: Performed opening and closing duties, including cash handling, ensuring accurate bill balances, and securing the store premises.
- Inventory Management: Collaborated with team members to restock merchandise, maintain visual displays, and organize inventory, ensuring product availability and appealing store presentation.
- Self-Checkout Expertise: Trained in operating self-checkout systems, helping customers navigate the technology for a seamless transaction process and minimizing wait times.
- Product Knowledge: Kept up-to-date with new product launches and collections, providing informed recommendations to customers and enhancing their shopping experience.
- Team Collaboration: Worked closely with colleagues to support team initiatives, participate in store events, and maintain a positive and motivating work environment.
- UNIQLO is a global apparel retailer renowned for its innovative, high-quality clothing that blends style and functionality.
- Committed to affordability and sustainability, UNIQLO offers versatile casual wear for all ages, making it a favorite for everyday life.
Education
Bachelor of Science - Operations And Supply Chain Management
San Jose State University
05-2025
Skills
- Inventory management
- Customer service
- Team collaboration
- Sales support
- Reliability and punctuality
- Attention to detail
- Flexibility and adaptability
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Community Desk Assistant
University Housing Services
10.2023 - 05.2025
Sales Associate
UNIQLO
02.2022 - 02.2023
Bachelor of Science - Operations And Supply Chain Management
San Jose State University