Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hany Alfonso

Miami,FL

Summary

Dynamic professional with expertise in vendor management and performance monitoring, honed at Macy's. Proven track record in enhancing payment processes and driving contract negotiations. Strong interpersonal skills complemented by a commitment to continuous improvement, ensuring optimal vendor performance and satisfaction.

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Forward-thinking marketing professional with proven background supporting clients with cost-effective marketing campaigns. Develops collateral, executes plans and adjusts strategies to keep initiatives on target.

Compassionate Home Health Aide (HHA) with relevant experience in providing personal care, administering medication, and maintaining clean living spaces for patients. Strengths include strong interpersonal skills, keen observation ability to monitor patient condition, and adeptness at record keeping for doctors' reviews. Past work has demonstrated significant impact through effective communication with other healthcare professionals and fostering a comfortable environment for patients.

Overview

3
3
years of professional experience

Work History

Marketing Associate

Alma medical center
Miami, Florida
05.2025 - Current
  • Conducted market research to understand customer needs and preferences.
  • Managed relationships with external vendors for advertising and promotional services.
  • Organized events to promote products and services at trade shows and conventions.
  • Assisted with the development of promotional materials, such as brochures and flyers.
  • Developed email campaigns to engage customers and generate leads.
  • Conducted customer surveys and focus groups to gather feedback on products and marketing strategies.

Vender Generlist

Macy's
Hialeah, Florida
10.2023 - 10.2024
  • Facilitated payment processes for approved invoices from vendors.
  • Identified opportunities for process improvements within the vendor management program.
  • Monitored vendor performance against contracted service level agreements.

Server

Polo Norte Cuban Restaurant
Miramar, Florida
10.2022 - 08.2023
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Set up tables in between patrons to reduce wait times.
  • Stayed informed about daily specials, new menu items, promotions.

Education

HHA

Colisión Dr Enfermeria
01.2025 - 01.2025

Gesteion De Ventas Y Atención Al Cliente

Escuela De Hoteleria Y Turismo
03.2017 - 06.2017

High School Diploma -

Jose Antonio Echeverría
Cuba
07-2011

Skills

  • Vendor management
  • Contract negotiation
  • Payment processing
  • Performance monitoring
  • Promotional material development
  • Data analysis
  • Team collaboration
  • Client relationship management
  • Effective communication

Languages

English
Limited
Spanish
Professional

Timeline

Marketing Associate

Alma medical center
05.2025 - Current

HHA

Colisión Dr Enfermeria
01.2025 - 01.2025

Vender Generlist

Macy's
10.2023 - 10.2024

Server

Polo Norte Cuban Restaurant
10.2022 - 08.2023

Gesteion De Ventas Y Atención Al Cliente

Escuela De Hoteleria Y Turismo
03.2017 - 06.2017

High School Diploma -

Jose Antonio Echeverría
Hany Alfonso