Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HANY HAGAR

Lakewood

Summary

Proficient Export Supervisor with a solid background in managing logistics and documentation. Expert in regulatory compliance and client balance oversight, committed to driving operational excellence and fostering strong customer relationships.

Overview

22
22
years of professional experience

Work History

Export Supervisor & Operation Manager

Doratek Medical
Ankara / Turkey
01.2021 - 12.2025

Conducted thorough job reviews to assess performance and improve processes.

  • Weekly Organization of the Dispatching schedule
  • Properly managing outbound consignments : Packing the labeling - carrier's manifest
  • Issuing the related consignments paper work (Air)
  • Updating the client Balance sheet
  • Pre-Production Coordination to maintain a weakly dispatching schedule


Import Operation specialist

Alcapa Packaging Industry. ve Tic. Inc.Operation s
Ankara / Turkey
09.2017 - 04.2020
  • Organized weekly dispatching schedule to ensure timely delivery of consignments
  • Issued consignment paperwork for land, sea, and air shipments to facilitate smooth operations
  • Updated client balance sheet to reflect accurate financial standing and support decision-making
  • Coordinated with production departments to develop weekly dispatching schedules.

Export sales & Operation specialistv

Özden Kimya ve Plastik Sanayi Tic. A.Ş.
Ankara / Turkey
05.2008 - 04.2017
  • Establishing new clients & market places
    Current clients - Management related routine business day follow ups
    - Quality related issues
    - clients payments (AR) weakly updating
    - Receiving & issuing New P.O
    - Organizing Dispatching Orders and issuing the related consignments paper work (land -sea- Air)
    - proposing a schedule for the exhibitions & Events for the current calendar year
    - Market (web/physical) research

Export sales & Operation specialist

Ulger Hali Display systems
Ankara / Turkey
03.2004 - 03.2008
  • Establishing new clients & market places
  • Followed up with current clients on routine business activities to ensure satisfaction and address needs

Resolved quality-related issues to maintain product standards and enhance client trust

- Organizing Dispatching Orders and issuing the related consginments paper work requireded in both customs (land -sea- Air)

- Reciving & issuing New P.O

- Clients payments (AR) weakly updating

  • Proposed exhibition and event schedule for the year to maximize market visibility and engagement
  • Market (web/physical) research

Education

Bachelor in Hotel Mangements - Business Management

AASTMT
ALEXANDRIA / EGYPT
07-1997

Skills

  • Inventory management
  • Dispatch scheduling
  • Production coordination
  • Regulatory compliance
  • Consignment documentation
  • Customer relationship management

Languages

Turkish
Professional
Arabic
Professional

Timeline

Export Supervisor & Operation Manager

Doratek Medical
01.2021 - 12.2025

Import Operation specialist

Alcapa Packaging Industry. ve Tic. Inc.Operation s
09.2017 - 04.2020

Export sales & Operation specialistv

Özden Kimya ve Plastik Sanayi Tic. A.Ş.
05.2008 - 04.2017

Export sales & Operation specialist

Ulger Hali Display systems
03.2004 - 03.2008

Bachelor in Hotel Mangements - Business Management

AASTMT
HANY HAGAR