Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hanz Pineda

Richmond,TX

Summary

Accomplished hospitality professional with extensive experience in Fine-Dining Restaurant, excelling in customer service and team collaboration. Proven ability to manage POS systems and enhance dining experiences through exceptional food presentation. Skilled in inventory management and maintaining high standards in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bartender

Churrasco
Sugar Land, Texas
05.2022 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately and efficiently with POS system.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Server

Churrasco
Sugar Land, TX
05.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided exceptional service to high volume of daily customers.

Catering Associate

Churrasco.
Sugar Land, TX
05.2022 - Current
  • Assisted in setting up dining areas for events and ensuring proper presentation.
  • Supported inventory management by tracking supplies and placing orders as needed.
  • Prepare hot and cold dishes according to recipes or special requests from customers.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Managed inventory of catering supplies and reported shortages to management.
  • Followed food safety guidelines to ensure safe handling of all food items.

Server

Perrys Steakhouse & Grille
Sugar Land, TX
01.2014 - 01.2020
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Managed table assignments and ensured efficient service flow
  • Assisted in curating wine selections for dining experiences.
  • Assisted customers with selecting appropriate wines for their meals or special occasions.
  • Recommended bottles from the cellar based on customer preference and budget constraints.
  • Guided guests through menu selections and specials

Server Assistant

Perry's Steakhouse
Sugar Land, Texas
01.2014 - 01.2020
  • Supported inventory management by restocking supplies as needed throughout shifts.
  • Collaborated with team members to provide exceptional customer service experiences.
  • Assisted in training new server assistants on job responsibilities and procedures.
  • Assisted servers by delivering food and beverages promptly to guests.
  • Communicated with kitchen staff to ensure accurate order preparation and delivery.
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.

Food Runner

Perry's Steakhouse
Cinco Ranch, TX
01.2014 - 01.2017
  • Assisted kitchen staff with timely food preparation and plating
  • Communicated guest requests to kitchen and waitstaff promptly
  • Checked food presentation for adherence to quality standards
  • Delivered food to guests in a timely manner while following safety protocols.
  • Organized food orders and ensured accuracy of items served to customers.
  • Helped maintain organization of walk-in coolers and freezers according to health department regulations.

Crew Kitchen Staff Member

Perrys Steakhouse & Grille
Cinco Ranch, TX
01.2014 - 01.2016
  • Maintained cleanliness and organization of kitchen areas throughout shifts.
  • Followed food safety protocols to ensure hygiene and quality of dishes.
  • Supported chefs by executing daily prep tasks and cleaning duties promptly.
  • Completed prepping, cleaning, and other kitchen duties to support cooks.
  • Organized storage areas including freezers, coolers, dry goods shelves.

Education

Some College (No Degree) - Biology

Wharton County Junior College
Sugarland, TX

Some College (No Degree) - Kinesiology

Houston Community College
Houston, TX

Skills

  • Team collaboration
  • Organization and time management
  • Customer service
  • Point of sale (POS) system operation
  • Food plating and presentation
  • Full service restaurant background

Certification

  • Texas Food Handler Certification
  • (TABC) Texas Alcoholic Beverage Commission

Languages

English
Professional
Filipino
Professional
Spanish
Limited

Timeline

Bartender

Churrasco
05.2022 - Current

Server

Churrasco
05.2022 - Current

Catering Associate

Churrasco.
05.2022 - Current

Server

Perrys Steakhouse & Grille
01.2014 - 01.2020

Server Assistant

Perry's Steakhouse
01.2014 - 01.2020

Food Runner

Perry's Steakhouse
01.2014 - 01.2017

Crew Kitchen Staff Member

Perrys Steakhouse & Grille
01.2014 - 01.2016

Some College (No Degree) - Biology

Wharton County Junior College

Some College (No Degree) - Kinesiology

Houston Community College

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