Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haochen Tang

Rowland Heights,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to get a job related to my university major. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Maintenance Specialist + Statistics

Laserbird
05.2024 - Current
  • Streamlined work order processes for faster response times to maintenance requests.
  • Contributed to continuous improvement initiatives within the maintenance department by regularly reviewing procedures and best practices.
  • Managed inventory of spare parts, ensuring availability for critical repairs and minimizing delays.
  • In addition to maintenance and accounting work, I am also responsible for the packaging and transportation of goods in the company, communicating with the domestic team and assisting them in solving equipment problems. I am also responsible for human resources and am always ready to solve some urgent work outside of my job.

PC Repair Technician

Galaxy Electronics
07.2020 - 08.2021
  • Educated customers on proper computer maintenance techniques to prevent future issues and extend the life of their devices.
  • Reduced wait times for customers by effectively prioritizing urgent repairs according to severity and impact on daily operations.
  • Enhanced customer satisfaction by diagnosing and repairing a wide range of PC hardware and software issues.
  • Implemented thorough diagnostic testing procedures to accurately identify root causes of computer malfunctions.
  • Improved overall efficiency by recommending upgrades or repairs to clients based on their needs and budget constraints.
  • Maintained up-to-date knowledge of industry trends, ensuring optimal repair methods were utilized.
  • Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.
  • Inspected and tested faulty circuit boards and microprocessors.

Education

BBA - Finance

University of Wisconsin - Eau Claire
12.2023

Skills

  • Troubleshooting
  • Written Communication
  • Critical Thinking
  • Organization and Time Management
  • Active Listening
  • Hardware Installation
  • MS Office
  • Remote Office Availability
  • Multitasking Abilities
  • Software Installation
  • Hardware Repair
  • Performance Optimization
  • Power Supply Replacement

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Maintenance Specialist + Statistics

Laserbird
05.2024 - Current

PC Repair Technician

Galaxy Electronics
07.2020 - 08.2021

BBA - Finance

University of Wisconsin - Eau Claire
Haochen Tang