Haotian Pang

Results-driven Aviation Management graduate with robust expertise in business operations, marketing, and human resources. Demonstrated success in organizational coordination and stakeholder communication, complemented by a strong foundation in data analysis and aviation operations. Proven ability to support market research, event management, and talent acquisition initiatives. Aiming to leverage skills to enhance operational efficiency within the aviation sector.

• Aviation Stock Market Simulation:

Developed a long-term investment strategy focused on niche and emerging aviation markets. Key investment decisions were driven by market trends, strategic partnerships, and industry developments, with a focus on eVTOL technology, urban air mobility, and private aviation services. Actively managed the portfolio by leveraging market fluctuations, analyzing financial performance, and tracking major corporate developments, resulting in positive returns despite sector volatility.

• AI-Powered E-Commerce Chatbot Design:

Designed and implemented a conversational AI chatbot to enhance the customer experience for an electronics e-shop. Developed intuitive navigation, personalized interactions, and automated transactional support, including product browsing, order tracking, and customer assistance. Engineered a flowchart-driven logic to optimize usability, leveraging predefined keywords, smart attributes, and error-handling mechanisms for seamless engagement. Integrated product customization, shopping cart management, and deal promotions, ensuring a scalable and efficient shopping assistant that balances automation and personalization.

• Data-driven Retention Strategy for Airbnb:

Designed a predictive model using Gradient Boosted Trees to identify properties at risk of leaving, based on the data of 2023 for Airbnb. Optimized model performance through feature analysis, hyperparameter tuning, and probability-based thresholding. Balanced retention costs and revenue impact, leading to a targeted allocation strategy for 312 properties, maximizing efficiency while minimizing costs.