Haoua Kelly

• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Kept accurate records for client files and handled related paperwork.
• Entertained, conversed, and read aloud to keep patients mentally alert.
• Researched community resources and services to provide accessibility and assistance to clients.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
• Monitored progress and documented patient health status changes to keep care team updated.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Maintained strong connections within caregiver community to gain continuous knowledge.

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals.
• Reassured children when upset providing emotional support and stability.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Planned fun outings and educational activities to keep children entertained.
• Taught children basic life skills, manners and personal hygiene.
• Supervised children engaged in physical activity, learning and social skills with peers.
• Promoted language development skills through reading and storytelling.
• Transported children to and from school, medical appointments and extra-curricular activities.

As Direct Support Specialist, I work with patients with disabilities, mental illness by completing online documentation for programs and medications on a daily basis.

Providing housekeeping and laundry services, shopping for food and other household requirements, preparing/ serving, meals and snacks, and running errands,

Also, I assist patients by providing personal services, such as, bathing, dressing, and

Grooming and transporting them by vehicle to their medical or physical appointment’s

In additional, I help patients care for themselves by teaching use of cane or walker, special

Utensils to eat, special techniques and equipment for personal hygiene.

Helps family members care for the patient by teaching appropriate ways to lift, turn, and

Re-position the patient. Also, I record daily's patient information by making entries in the

Patient journal and notifying nursing supervisor of changing or unusual conditions and

Maintaining a safe, secure, and healthy patient environment by following asepsis

Standards and procedures, maintaining security precautions, and following prescribed

Dietary requirements and nutrition standards.

• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
• Monitored clients to assess and report physical and behavioral changes to supervisors.
• Assisted disabled clients to support independence and well-being.
• Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
• Monitored progress and documented patient health status changes to keep care team updated.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Transported clients to medical and dental appointments to provide support.
• Developed rapport to create safe and trusting environment for care.
• Developed and implemented individualized care plans to meet individual needs of each client.
• Supervised daily activities and provided assistance to staff.
• Led patient or group recreational activities for enhanced patient outcomes.
• Educated clients and family members on relevant topics to support independent living.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Facilitated family meetings to ensure communication and collaboration between family members.
• Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.

• Resolved customer complaints or problems to decrease escalation issues to corporate.
• Implemented strategies to enable team members to provide quality services to clients.
• Assigned duties or work schedules to employees for adequate shift coverage.
• Trained service staff on latest policies and procedures.
• Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance.
• Facilitated communication between team members, clients and families.

I run programming daily with the individual as written by the agency Care staff.

I establish a family like environment with the individual in the home while maintaining confidentiality.

I complete online documentation for programs and medications on a daily basis. In additional, I complete online documentation for programs and medications on a daily basis.

I apply safety interventions in accordance with the individual’s safety plan.

Learn and use teaching strategies as appropriate, including modeling, role-playing, positive praise, etc.

I attend and participate in team meetings for the individual.

I assist the individual with financial and medical services as needed.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Provided mobility assistance such as walking and regular exercising.
• Assisted disabled clients to support independence and well-being.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Developed rapport to create safe and trusting environment for care.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Supported families through difficult times by offering emotional support and education on important care tasks.
• Administered medications in accordance with doctor's instructions.
• Developed and implemented care plans for clients.
• Monitored changes in clients' conditions to report concerns to supervisor.
• Developed individual care plans for clients based on specific needs.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.