HAOYUAN REN
Fulshear,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Foreign Trade Assistant
Chongqing Lifan Industry (Group) Imp. & Exp. Co.,
2018.04 - 2022.10
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced client satisfaction by providing timely and accurate information on trade regulations and procedures.
- Streamlined foreign trade processes by implementing efficient documentation management systems.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Used job-related software to draft and finalize written correspondence and documentation.
- Improved order processing times by coordinating efficiently between internal teams and external partners.
- Built strong relationships with clients, suppliers, and government agencies to facilitate smooth operations in foreign trade transactions.
- Managed multiple concurrent projects, prioritizing tasks based on deadlines and client requirements for successful completion.
- Served as a key liaison between company executives, clients, customs authorities, and freight forwarders to expedite shipments while ensuring compliance with all applicable laws.
Internship Student
Radisson Hotel Providence Airport
2013.12 - 2014.02
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Enhanced team productivity by effectively collaborating on projects and contributing innovative ideas.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Streamlined front desk operations for improved efficiency and faster service delivery.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
Door Greeter
Howard Johnson All Suites Shanghai
2010.05 - 2010.08
- Enhanced customer satisfaction by greeting guests warmly and directing them to the appropriate department.
- Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
- Assisted in reducing theft rates by diligently monitoring incoming and outgoing traffic at entrances and exits.
- Provided exceptional service to customers with special needs, offering assistance or locating store personnel when needed.
- Supported store management in maintaining order during high-traffic periods, contributing to overall efficiency and organization.
- Improved guest satisfaction scores by consistently providing friendly and helpful interactions with each visitor.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Relieved guests of luggage and connected with porters for delivery to rooms.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
Education
Bachelor of Science - Hotel And Lodging Management
Johnson & Wales University
Providence, RI05.2015
Skills
- Shipping Coordination
- Customer Service
- Currency Exchange
- Problem Solving
- Time Management
- Customer Support
Certification
- General Line- Property & Casual Insurance Agent License
- Valid Class C Texas driver's license
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
Timeline
Foreign Trade Assistant
Chongqing Lifan Industry (Group) Imp. & Exp. Co.,
2018.04 - 2022.10
Internship Student
Radisson Hotel Providence Airport
2013.12 - 2014.02
Door Greeter
Howard Johnson All Suites Shanghai
2010.05 - 2010.08
Bachelor of Science - Hotel And Lodging Management
Johnson & Wales University
- General Line- Property & Casual Insurance Agent License
- Valid Class C Texas driver's license
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