Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Harapriya Bisoyee

San Antonio,Tx

Summary

Experienced with leading technical teams and managing software development projects. Utilizes in-depth knowledge of programming and system architecture to streamline processes. Track record of fostering team collaboration and achieving project milestones effectively.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Technical Lead

Techmahindra Americas Ltd
07.2022 - Current
  • Designed and implemented a modular microservices architecture for real-time order processing on AWS.
  • Developed order and inventory services as independent microservices (Java), exposing secure RESTful APIs via AWS API Gateway.
  • Implemented asynchronous communication using Apache Kafka topics to handle order events and inventory updates.
  • Created a high-performance notification service in Golang, integrated with Kafka and AWS SNS for user alerts.
  • Provisioned cloud environments using Terraform, managing dev, test, and production pipelines on AWS.
  • Applied security best practices using IAM, VPC, encrypted storage, and real-time monitoring with CloudWatch.

Technical Lead

Techmahindra
05.2015 - 07.2022
  • Migrated monolithic systems to loosely coupled microservices deployed on AWS ECS and EKS.
  • Automated infrastructure provisioning with CloudFormation and Terraform, improving deployment efficiency.
  • Implemented CI/CD pipelines using GitHub Actions for consistent and secure deployments across environments.
  • Enhanced reliability using centralized logging (CloudWatch) and metrics (Prometheus, Grafana).

Technical lead

Hcl Technologies
08.2010 - 04.2015
  • Worked on the design and development of a high-performance telecom billing and mediation platform for postpaid/prepaid subscribers, supporting millions of customer usage records (voice, SMS, and data).
  • Focused on reliability, modularity, and performance — foundational principles that align with modern cloud and big data systems.
  • Developed core modules in Java and C++ for real-time CDR processing, rating, and billing workflows.
  • Built multi-threaded batch processing engines to handle millions of call and usage records per hour, optimizing memory and CPU usage.
  • Designed custom message queues and in-memory caching to buffer and process telecom events with minimal latency — a pattern now mirrored in today's Kafka-based architectures.
  • Created modular services for usage rating, taxation, and balance deduction, deployed as internal components, later inspiring microservice decomposition.
  • Tuned Oracle-based billing databases with complex queries, stored procedures, partitioning, and indexing to meet performance SLAs.
  • Worked on mediation logic to normalize and transform CDRs from various network vendors (Ericsson, Huawei, NSN), simulating data lake concepts with structured data zones.
  • Integrated billing logic with external customer care and provisioning systems via SOAP-based web services and internal APIs.

Nokia Siemens Networks
02.2008 - 05.2010
  • Contributed to the design and development of a telecom-grade PCRF (Policy and Charging Rules Function) engine for managing real-time mobile subscriber policies, QoS enforcement, and charging in 3G IMS and LTE EPC networks — a mission-critical backend system designed for scale, concurrency, and performance.
  • Developed backend modules in Java and C++ for handling subscriber policy rules, billing events, and network session control in a high-availability telecom environment.
  • Built the Subscriber Profile Repository (SPR) with Oracle DB, implementing optimized stored procedures, triggers, and indexing to support millions of subscriber profiles with low-latency access.
  • Wrote complex SQL and MySQL queries for credit control, usage tracking, and charging workflows; reduced data access latency through performance tuning and query optimization.
  • Implemented secure Diameter protocol handlers for L3 communication across core network elements — work that parallels secure API design and service mesh authentication in today's cloud-native apps.
  • Engineered multithreaded processing modules in JAVA& C++ for concurrent message handling, resolving issues related to context switching, thread safety, and resource contention — foundational to modern async/multi-tenant microservices.
  • Developed mechanisms for load balancing, failover, and retry logic to ensure system resilience under high traffic, prefiguring today's cloud scaling and distributed reliability patterns.
  • Executed performance testing, integration validation, and debugging in live testbeds simulating real-world mobile subscriber loads.

Education

Master of Science - Fd

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Fd
01-2015

Skills

  • AWS cloud solutions: EC2, S3, RDS, and more
  • IaC & Automation: Terraform, AWS CloudFormation, CI/CD (GitHub Actions, Jenkins)
  • Programming Languages: Java, Springboot,Golang, Python, C
  • Microservices & APIs: Spring Boot, REST, gRPC, AWS API Gateway
  • Containers & Orchestration: Docker, Kubernetes (EKS)
  • Security & Compliance: IAM Policies, VPC Security Groups, Encryption, Logging, Monitoring
  • Others: Git, Prometheus, Grafana, Agile/Scrum, HTML/CSS/JAVA script/WEBrpc/RestAPI

Certification

  • AWS Solution Architect – Linked-in
  • AWS- serverless and microservices – Linked in
  • Azure Data Engineer Associate- Microsoft credential ID(D984F5CA178F4049)
  • CSM- Certified Scrum Master- Scrum Alliance- Credential id(001565107)
  • CCNA CISCO Certified Network Associate- Cloud

Timeline

Technical Lead

Techmahindra Americas Ltd
07.2022 - Current

Technical Lead

Techmahindra
05.2015 - 07.2022

Technical lead

Hcl Technologies
08.2010 - 04.2015

Nokia Siemens Networks
02.2008 - 05.2010

Master of Science - Fd

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Harapriya Bisoyee