Hardeep Kaur
Sacramento,CA
Summary
Exceptionally sensitive and dedicated worker with a strong commitment towards goals. Able to handle tense and difficult situations with full empathy and professionalism. Adept at explaining complex situations in a clear and understandable manner. Skilled Accounting Manager focused on managing all accounts systematically and logically. Dedicated professional with belief that consistency and dedication build the most successful business partnerships. Successful at expanding network connections and creating friendly environments.
Overview
11
11
years of professional experience
Work History
Teller
Wells Fargo
Sacramento, CA
07.2017 - Current
- Met or exceeded sales goals by promoting bank products and services in every interaction.
- Delivered prompt, accurate and excellent customer service.
- Processed treasury, tax and loan payments.
- Generated reports and notification letters to distribute to account holders.
- Adhered to financial services security and audit procedures.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Maintained confidentiality of bank records and client information.
- Verified amounts and integrity of every check or funds transfer.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Account Manager
Four points by Sheraton
Sacramento, CA
03.2016 - 05.2017
- Enhanced market penetration through competitive analysis and customer satisfaction surveys.
- Maximized profit opportunities by effectively managing time and resources to meet sales objectives.
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Planned and executed national sales department improvements, updated company's approach to marketing, cost analysis, presentations and territory establishment.
- Secured long-term accounts by identifying client need, providing recommendations and delivering product on time.
- Managed budgeting, forecasting and performance for all accounts.
- Handled Accounting projects and night Audits.
- Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
Sales Manager
Reign Marketing
Sacramento, CA
01.2016 - 03.2017
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Developed and implemented new sales strategies to update product lines.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Human Resources Manager
Walmart
Sacramento, CA
08.2014 - 09.2016
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Reduced accidents in workplace by implementing safety policies and procedures.
- Maintained 100% protocol and procedural accuracy through HRIS management tools.
- Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
- Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
- Raised productivity and lowered absenteeism by setting clear expectations and rewarding good attendance.
- Tracked programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Complied with local, state and federal laws and established organizational standards.
- Identified staff vacancies and recruited, interviewed and selected best applicants.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Assistant Accountant Trainee
Reliance Steel & Aluminum Co
Jalandhar, Punjab
01.2012 - 01.2013
- Performed month-end account preparations for pre-payments, accruals, profit and loss and balance sheet.
- Reviewed general ledger entries for accuracy and completeness.
- Prepared data and audit files for external audit.
- Filed and archived financial statements and accounting files.
- Maintained process documentation for financial department operations.
- Prepared regular budgetary control reports for presentation to senior management team.
- Monitored accounts payable and receivable statuses and delegated related tasks.
- Worked with spreadsheets, cloud-based accounting software and bank account statements.
- Coordinated timely payments from vendors, clients and account holders.
- Evaluated expense reports for accuracy and adherence to company policies.
Education
MBA - Information Technology
Lovely Professional University
Punjab04.2019
MBA - Accounting And Finance
Lovely Professional University
Punjab, India04.2019
Bachelor of Accountancy - Ecommerce
Guru Nanak Dev University
Punjab, India06.2011
Skills
- MS Office proficient
- Qualified in commercial servicing
- Exceptional customer service
- Friendly
- Energetic
- Bilingual in English, Punjabi, Hindi
- Excellent communication skills
- Account coding specialist
- Relationship building and management
- Accounting systems and software
- Ability to work independently
Accomplishments
- Passed a State bank exam on thefirst attempt. I was in top 5 in my institution in 2013.
- I have passed Tax preparer test in USA.
- Passed University level exam of real estate.
Timeline
Teller
Wells Fargo
07.2017 - Current
Account Manager
Four points by Sheraton
03.2016 - 05.2017
Sales Manager
Reign Marketing
01.2016 - 03.2017
Human Resources Manager
Walmart
08.2014 - 09.2016
Assistant Accountant Trainee
Reliance Steel & Aluminum Co
01.2012 - 01.2013
MBA - Information Technology
Lovely Professional University
MBA - Accounting And Finance
Lovely Professional University
Bachelor of Accountancy - Ecommerce
Guru Nanak Dev University
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