Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hardeep Kaur

28036 26th Ave S,WA

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

25
25
years of professional experience

Work History

Office Manager

Pediatric Specialty Practices
03.2014 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Retail Store Owner

Mrs Field's Cookies
11.2005 - 12.2013
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.

Medical Biller

Sadler Medical Group
08.2004 - 09.2005
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Filed and updated patient information and medical records.

Sales Professional

JCPenney
05.1999 - 08.2004
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.

Education

Medical Billing

Santa Monica College
Santa Monica, CA
09.2004

Medical Assistant Diploma - Medical Assistant

Bryman College
Culver City, CA
07.2001

High School Diploma -

Culver City Highschool
Culver City, CA
06.2000

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Customer Relations
  • Billing
  • Scheduling and calendar management

Languages

Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Office Manager

Pediatric Specialty Practices
03.2014 - Current

Retail Store Owner

Mrs Field's Cookies
11.2005 - 12.2013

Medical Biller

Sadler Medical Group
08.2004 - 09.2005

Sales Professional

JCPenney
05.1999 - 08.2004

Medical Billing

Santa Monica College

Medical Assistant Diploma - Medical Assistant

Bryman College

High School Diploma -

Culver City Highschool

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Hardeep Kaur