Hardeep Singh
Yuba City,CA
Summary
Results-driven banker with extensive experience in financial environments, proficient in cash handling, drawer accuracy, and fostering strong customer relationships. Demonstrates exceptional sales and service skills combined with effective time management to enhance operational efficiency. Committed to leveraging banking expertise to contribute to team success and drive customer satisfaction.
Overview
10
10
years of professional experience
Work History
Client Relationship Consultant
US Bank NA
Sacramento, CA
11.2022 - 05.2024
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Assisted customers with compromised debit cards and issued new credentials.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Analyzed customer needs and provided appropriate financial solutions.
- Developed detailed knowledge of products offered by the bank including deposit accounts, investments, loans.
Associate Banker, Chase Bank
Qianqian Sheng
Sacramento, CA
08.2020 - 11.2022
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Assisted customers with compromised debit cards and issued new credentials.
- Ensured compliance with banking regulations and procedures in daily operations.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Manager, Heritage Hotel
Anita Thomas
Roseville, CA
06.2014 - 07.2020
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Provided exceptional service and assistance to guests upon check-in.
- Increased customer service ratings through personable service.
- Prepared bills for customers and delivered to rooms on day of check-out.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Education
High School Diploma -
River Valley High School
Yuba City, CA06.2014
Accounting
Sierra College
Rocklin, CASkills
- Customer Service
- Time Management
- Team Leadership
- Verbal and Written Communication
- Relationship Building
- Attention to Detail
- Excellent Communication
- Teambuilding
- Multitasking Abilities
- Self-Motivated
- Flexible and Adaptable
- Decision Making
- Good Telephone Etiquette
- Teamwork and Collaboration
- Staff management
- Customer relationship management
- Sell services
- Performance tracking
- Client requirements assessment
References
Anita Thomas
(916) 705-2150
Qianqian Sheng
(916) 465-0856
Miguel Hernandez
(530) 864-2948
Timeline
Client Relationship Consultant
US Bank NA
11.2022 - 05.2024
Associate Banker, Chase Bank
Qianqian Sheng
08.2020 - 11.2022
Manager, Heritage Hotel
Anita Thomas
06.2014 - 07.2020
High School Diploma -
River Valley High School
Accounting
Sierra College
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