Hardi Soni
Lincolnwood,IL
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships, and growing profit channels. A strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Ups Store
Frankfort, IL
12.2023 - Current
- Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- I collaborated with team members to achieve sales targets and contribute to a positive work environment.
- I assessed customer product needs and interests to best recommend suitable items.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Food Service Worker
Dunkin' Donuts
Frankfort, IL
04.2023 - 12.2023
- Complied with company service standards and adhered to inventory and cash control procedures.
- Maintained a professional demeanor during interactions with customers and co-workers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support the team and further accommodate customer needs.
Cashier
Wingstop
Tinley Park, IL
06.2022 - 02.2023
- Accepted cash and credit card payments, issued receipts, and provided change.
- Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Used suggestive selling techniques to promote add-on sales.
- Answered customer questions and provided store information.
- Learned roles of other departments to provide coverage and keep the store operational.
Education
Bachelor of Arts - Political Science/Pre Law
University of Illinois At Chicago
Chicago, IL05-2026
Associate of Arts - Political Science
Moraine Valley Community College
Palos Hills, IL05-2024
Skills
- Money Handling
- Customer Service
- Teamwork and Collaboration
- Customer Engagement
- Retail Sales
- Fluent in Gujarati
- Fluent in Hindi
- Time Management
- Conflict Resolution
- Problem-Solving
- Interpersonal and written communication
Languages
Hindi
Limited
Gujarati
Professional
Timeline
Retail Sales Associate
Ups Store
12.2023 - Current
Food Service Worker
Dunkin' Donuts
04.2023 - 12.2023
Cashier
Wingstop
06.2022 - 02.2023
Bachelor of Arts - Political Science/Pre Law
University of Illinois At Chicago
Associate of Arts - Political Science
Moraine Valley Community College
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