Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Industry Knowledge
Personal Information
Timeline
Generic

Hardik Bhatt

Plano,USA

Summary

A Seasoned Regulatory Risk and Compliance Technical Program Manager offering 18 years rich experience of leading complex digital security and compliance programs and projects from conceptualization to successful execution to provide a clear and tangible value with a strategic focus on information protection, assessment, awareness, governance, and enterprise business continuity. Proven track record of effectively building Strategy, Planning and Delivery roadmap for the large organizations with excellent customer satisfaction. Track record of identifying consumer needs and translating them into disruptive solutions. Architected high-performance cloud native solution used by millions, scaling seamlessly under massive concurrency. Accomplished measurable results while leading teams of 25+ dynamic, cross-functional people. Consistently demonstrated as a top strategic, problem-solving talent to deliver "high value" for business and stakeholders. Recognized for bridging gaps across functions to deliver high-impact products and solutions. Meticulously organized Technical Program Manager with [Number] years successfully uniting internal and external forces to achieve peak efficiency. Careful overseer of disparate departments with widely varying levels of technical knowledge. Practiced at maintaining harmonious operations while meeting frequently discordant needs of internal personnel, business channel partners and customers. Exceptionally talented IT trainer and educator promoting more than [Number] years of experience. Skilled project manager offering skills in team oversight and training delivery. Expertise in [Area of expertise] and managing large-scale technology implementations. Confident IT training professional accustomed to meeting most critical of deadlines with success. Highly adept at prioritizing tasks and working closely with all types of personalities. Collaborative Senior Technical Program Manager partners with executive teams to define and develop solutions. Skilled in project management to efficiently manage customer deliverables. Creates cross-functional partnerships to drive effectiveness. Organized Senior Technical Program Manager with a commitment to resolving customer issues through [Process]. Proven history of driving efficiency improvements and cost reductions. Offering analytical problem-solving and strong critical thinking skills. Agile [Job Title] proficient at untangling operational mayhem by leveraging inter-departmental alignment to reduce waste and promote efficiency. Orchestrator of proven operational roadmaps that maximize impact of available resources and maintain positive staff outlook. Artful at facilitating lively interaction between disconnected entities to obtain optimal output, without stifling company-wide creative thinking. Successful IT Program Manager with career spanning [Number] years in [Type] technical environments. Top performer with results-driven mindset. Excellent record of achievement working with [Type] programs to surpass goals. Results-driven Senior Technical Program Manager with abilities in Agile project management. Leads and manages associates in developing new business solutions. Known for strengths in [Skill]. Driven IT educator with experience developing effective training materials. Highly communicative and fluent in [Language]. Experience as trainer for large [Industry] organization. Creative and driven IT trainer effectively inspires confidence in peers, clients and stakeholders. Well-versed in learning management systems and variety of media. Career accomplishments building successful team of training professionals for cutting edge organizations. Dedicated Technical Consultant adept at cultivating long-term partnerships with lucrative clients. Knowledgeable in server hardware and components configurations. Successful career history comprising more than [Number] years. Accomplished Technical Consultant with over [Number] years driving proactive IT solutions and working on workflow-related issues in government and financial sectors. Certified in [Area of certification] and expertise in [Area of expertise]. Rational [Job Title] with [Number] years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems. Forward-thinking professional offering [Number] years of experience working for IT consulting firms on configuration projects. Trained in [Area of expertise] with extensive [Type] skills and history of proactivity. Dedicated to solution-oriented problem-solving. Competent Technical Consultant offering wealth of experience in project management, system failure analysis and motherboard design. Over [Number]-year background in electrical engineering and enthusiasm for [Area of expertise]. Experienced software developer and project manager. Consummate [Job Title] proven at enhancing hardware and personnel through careful training and curation. Skillful at maximizing operational transparency to expose and eliminate bottlenecks in asset and employee utilization. Fearless designer of complete technical roadmaps covering every stage of operations. Abides through full product lifecycle, including procurement, asset management and disposal. Personable Technical Consultant with [Number] years helping individuals and companies better utilize technology to achieve goals. Adept at communicating complex concepts and technical roadmaps to everyone from Chief Technical Officers to Floor Workers. Accomplished at applying statistical analysis to upgrade systems and operations, without dismissing invaluable human input and intuition. Enthusiastic [Job Title] polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions. Astute professional highly skilled in large-scale IT installation and upgrade projects. Talented individual offering dynamic skill set in network infrastructure, global connectivity and pre-sales assistance. Over [Number] years consulting experience within [Type] technology sector. Talented [Job Title] skilled in backing up on-air talent with well-organized and executed technical actions. Confident in training, directing, and overseeing teams of staff. Great at planning operations and making split-second decisions. Expert Technical Manager accomplished in coordinating department activities and supporting fast-paced production work. Consistently maintains schedule targets and completes error-free work. Easy to get along with and always ready with ideas to improve production with better strategies or equipment recommendations. Hardworking Technical Director versed in risk, challenges and production requirements in [Industry]. Offering [Number] years of progressive experience as well as expertise in managing programs and building successful teams focused on creating high-quality work. Talented Technical Director highly effective at liaising between departments to provide expert technical advice for all areas of operations. Industrious and forward-thinking professional with [Number] years in [Industry]. Versatile Technical Director versed in assessing challenges, resolving problems and implementing plans to mitigate risk and technical obstacles. Bringing [Number] years of experience and expertise in [Area of expertise].

Overview

17
17
years of professional experience
1
1
Certification

Work History

Technical Program Manager

Amazon Web Services Inc
  • Lead AWS Services compliance program for getting AWS Services and features certified for NIST, ISO 27001, HIPAA, FedRAMP, PCI etc.
  • Led international project teams to successfully deliver complex initiatives within budgetary constraints.
  • Managed vendor relationships to ensure timely deliveries and adherence to contract terms for optimal results.
  • Collaborated closely with key departments to align technical initiatives with overall business objectives.
  • Drove successful product launches by coordinating with stakeholders, managing schedules, and mitigating risks.
  • Increased team efficiency with effective resource allocation, task prioritization, and workload balancing strategies.
  • Delivered high-impact presentations to stakeholders demonstrating program value, progress updates, and strategic recommendations.
  • Improved cross-functional communication by establishing regular meetings and facilitating clear documentation.
  • Developed comprehensive training materials to support onboarding new team members quickly and effectively.
  • Reduced technical debt through proactive identification and resolution of system bottlenecks and architectural issues.
  • Interfaced with internal IT development teams to integrate new technologies, streamlining use of existing systems to reduce operational timelines by [Number]%.
  • Successfully managed multiple simultaneous projects while adhering to strict deadlines for optimal progress tracking.
  • Implemented monitoring tools and performance metrics for increased visibility into project health and risk mitigation strategies.
  • Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
  • Achieved scalability in systems architecture by identifying growth areas and planning proactively for future expansion.
  • Created training program that enabled employees to maintain and improve skills in various types of software packages.
  • Championed process improvements, introducing streamlined workflows that increased productivity across teams.
  • Defined and managed feedback loop, integrating customer complaints and suggestions into future programmatic changes.
  • Coordinated and planned operational meetings to reduce inter-departmental redundancy.
  • Performed risk management assessments on projects.
  • Maximized ROI for technology investments through careful analysis of requirements, cost-benefit assessments, and stakeholder input.
  • Prioritized platform upgrades, considering both long-term and short-term return on investment (ROI) potential to maximize spending impact.
  • Interfaced between business channels and internal departments, aligning wishes of sales and finance departments with customer service realities.
  • Formed multi-departmental roundtable to discuss optimizations to address departmental weaknesses.
  • Fostered a culture of continuous learning by providing ongoing mentorship opportunities for team members seeking professional growth.
  • Developed and implemented curriculum and training materials appropriate for use at all skill levels.
  • Worked closely with other departments to better understand product features and develop appropriate training materials.
  • Crafted graphics and animations for use in presentations, lectures and training sessions.
  • Used online conferencing tools such as [Software] and [Software] to conduct training and learning sessions in remote environments.
  • Nurtured strong client relationships by maintaining open lines of communication throughout program lifecycle stages.
  • Served as primary interface between business channels and internal departments, aligning wishes of sales and finance departments with customer service realities.
  • Planned and managed technical projects for clients.
  • Spearheaded the adoption of cutting-edge technologies that enhanced product capabilities and user experience.
  • Designed effective and easy to understand courses to hold students' interest while learning complex subject matter.
  • Provided consultancy to [Type] department, serving as primary liaison between it and [Type] department.
  • Delivered training sessions for newly hired team leaders and management staff.
  • Confirmed operational teams achieved prescribed Business Value Realizations, suggesting alterations to remedy unmet goals.
  • Designed educational curriculum to train new and existing staff on use of [Software].
  • Regularly reviewed training materials and courses, adding updates to keep all information current and pertinent.
  • Conducted one-on-one training sessions for employees in Microsoft Office, Windows Server, and Amazon Web Services.
  • Wrote and updated numerous online and hard copy training manuals used within company and at remote offices.
  • Ensured compliance with industry standards through rigorous audits, risk assessments, and corrective actions.
  • Verified achievement of practical Business Value Realizations by each operational team, suggesting alterations to meet goals.
  • Oversaw [Type] system installation and onboarding process for clients' employees.
  • Authored best practices documentation for use in new personnel onboarding processes.
  • Developed technical requirement documentation for new software products.
  • Assessed business requirements to create focused solutions.
  • Improved systems with addition of new features and infrastructure.
  • Developed suggestions for technical process improvements to optimize resources.
  • Oversaw scheduling and use of facilities used by engineers and producers to complete technical assignments.
  • Coordinated camera shots, graphics and regulations compliance for productions.
  • Worked with camera operators and photography team to optimize equipment and effects choices.
  • Prepared media stages for rehearsal, recording and live broadcasts.
  • Controlled remote broadcasts by operating equipment to manage feeds.
  • Oversaw testing of equipment and components to check for defects.
  • Worked across departments to create on-target promotions for station activities, specific programs and special guests.
  • Collaborated with leadership staff to determine appropriate budgets.
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Provided ongoing training and development for media staff.
  • Assessed expected technical challenges and developed proactive solutions.
  • Designed print media for use in brochures and flyers.
  • Converted PPT slides to appropriate layout for podcast and video broadcast.
  • Collaborated with IT department staff to enhance network-based technologies.
  • Monitored production operations for quality and compliance with standards.

Technical Program Manager

Amazon Web Services Inc
  • Lead critical security programs for enhance security posture of the AWS Support Organization.

Technical Program Manager

Amazon Web Services Inc
  • Lead Customer Data Protector (CDP) programs for detecting and preventing cross customer data disclosures
  • Launched CDP Dashboard for providing clarity and in-depth analysis of data disclosures and actions taken by support engineers on each prompt for cross customer data detection.

Technical Program Manager

Amazon Web Services Inc
  • Launched Offboarding program for reducing risk of losing resources when an employee leave organization
  • Envisioned and launched Offboarding Dashboard for giving clarity to management about, how managers perform Offboarding activities and reduce risk
  • Successfully lead development work for Outlier Customer Case management tool
  • Established process for product delivery by regular sprint cadence for unstructured support engineers’ team.

Technical Program Manager

The Boeing Company
  • Implemented Scaled Agile (SAFe) process and methodologies across 5+ teams.

Technical Program Manager

The Boeing Company
  • Defined roadmap and executed for DevOps implementation including CICD (Continuous Integration and Continuous Deployment) on Java and Microsoft Technology stack.

Technical Program Manager

The Boeing Company
  • Lead Architectural evaluation, design and analysis of enterprise technology solutions including Analytics, automation, and cloud initiatives programs.

Technical Program Manager

The Boeing Company
  • Lead applications migration for Authoritative source of applications and technology portfolio into AWS.

Technical Program Manager

The Boeing Company
  • Built strategy and Defined roadmap for cloud adoption, cloud assessment and cloud migration for 50+ Applications.

Technical Program Manager

The Boeing Company
  • Planned and executed 40+ applications migration from on-premises to Pivotal Cloud Foundry.

Technical Program Manager

The Boeing Company
  • Defined roadmap for moving 25+ applications from manual deployment to automated DevOps deployment platform.

Technical Program Manager

Amazon Web Services Inc
05.2021 - Current
  • Lead Amazon Vendors Security program for ensuring robust collaboration between AWS Services and vendor offering
  • Build strategy for threat detection, mitigation verification and provide approval for using Vendor Service offering
  • Build Threat Models for the vendor solutions.

Technical Program Manager

The Boeing Company
09.2010 - 05.2021
  • Lead large Cloud Migration project for moving on-premises applications to AWS Cloud
  • Built strategy for Applications migration and alignment with Cloud Technologies, hired team of AWS Solution Architect and engineers, built plan for set of applications migrations.

Senior IT Analyst

Tata Consultancy Services LTD
09.2010 - 08.2015
  • Worked on various key initiative with diverse teams and clients.

Senior Programmer Analyst

Gateway Techno Labs
11.2007 - 09.2010
  • Worked on various applications design and development.

Education

Master of Computer Applications -

Gujarat University
06.2006

Bachelor of Computer Applications -

South Gujarat University
06.2003

Skills

  • Manage medium to large complex programs for improving security, compliance, and quality posture of the organization with Cloud technologies that have far-reaching implications for clients, employees, and stakeholders throughout the firm
  • Thrive in high pressure, fast-paced, ambiguous, dynamic environment with competing priorities
  • Strong grasp of the big pictures, define KPIs, take data drive decisions, build metrics, and analyze trends for planning, forecasting, advising, budgeting, reporting, sales opportunity, and decision making
  • Develop program charters and management plans Set goals, foster collaboration, direct, promote the values, manage, monitor, and control programs Identify, optimize, and maintain inter-program synergy
  • Established mechanisms for monitor programs and projects runs on time, within budget and accordance with organization wide guidance for quality standards including risk and architecture
  • Excellent track record of establishing priorities, create project budgets, manage resources and build incentivize high-performing teams Broad thinking towards identifies opportunities to develop projects and programs that are broadly applicable and beneficial to the organization
  • Identify, analyze, and understand project risks, develop, and monitor a risk response plan
  • Develop and execute communications management plan for program teams and key stakeholders
  • Acts as an escalation point; drives collaboration with program and project team members to resolve conflicts, project issues, and deviations and drives them to resolution
  • Partner with constituent Project Managers or Associates to monitor cost, schedule, and technical performance of component projects and operations, while working to ensure the ultimate success of the organization’s business objectives
  • Coordinate with partners/end users to deliver value to business through opportunity identification, solution delivery, and ongoing support
  • Lead end-to-end product lifecycle /Cloud Architecture (AWS)/DevOps Implementation/Automation
  • Exceptional written and verbal communication and Technical Program Management with Business acumen
  • Excellent collaboration and presentation skills to present product/tool solutions to technical and non-technical customers/teams
  • Proven analytical, problem-solving, consultation and organizational skills to define KPIs and lead organization towards success
  • Solution Architecture/Critical Thinking/Design Thinking/Leading Teams/System Thinking
  • Global Delivery/Change Management/Change Leadership/Diversity Inclusion/Customer Engagement/ Process/Lean Improvement/Agile Transformation
  • Project Management
  • Project Planning
  • Agile project management
  • Developing project strategy
  • Agile Methodologies
  • Technical Roadmap Design
  • Project Leadership
  • Requirements Analysis
  • Client management
  • Scrum Framework
  • Resource Management
  • Process Development
  • Presentation and facilitation
  • Software Development Lifecycle
  • Stakeholder Management
  • Compliance and regulations
  • Team Oversight
  • Client Relationships
  • Business Relationship Management
  • Continuous process improvements
  • Customer Focus
  • Conflict Mediation
  • Equipment Oversight
  • Gathering requirements
  • Business Development
  • Staff Training
  • System Analysis
  • Training delivery
  • Training Curriculum Generation
  • Program implementation
  • Employee evaluations
  • Feedback Loop Development
  • Courses and documentation
  • Online conferencing
  • Conceptual thinking
  • Work Process Optimization
  • Training system scope
  • Needs Assessment
  • Technical acumen
  • Technical Writing
  • Training Materials
  • Building technical teams
  • Graphics and animation
  • Client Relationship Building
  • Test Automation
  • Business Analysis
  • Cost Estimates
  • Best Practice Design
  • Strategic Planning
  • Internal Communications
  • Change Management
  • IT Infrastructure Planning
  • Application support
  • Business Process Analysis
  • Software integration
  • Process Automation
  • Requirements Gathering
  • Customer proposals
  • Enterprise software implementation
  • Presentations and public speaking
  • Proficient in [Software]

Accomplishments

  • Promoted to IT training specialist after just [Number] months of employment.
  • Designed clear, concise and understandable courses that were utilized by trainers throughout the company in office locations worldwide.
  • Led weekly meetings among training staff to brainstorm and ask questions, enabling peers a venue to resolve issues quickly and effectively.
  • Conducted [Timeframe] training sessions in Microsoft Office that resulted in improved skills for over [Number] employees within [Number]-month period.
  • Handled several high-level projects simultaneously, successfully delivering each of them in less time than was expected.
  • Implemented an effective medical record training program for clinicians which resulted in a [Number]% drop in critical errors while boosting efficiency by [Number]%.
  • Received the highest scores among [Number] of trainers in the company for effective communication skills and a positive demeanor.
  • Contacted video conferencing software vendors and determined a more cost-effective solution for online training that resulted in a savings of $[Number] annually.

Certification

  • AWS Certified Solutions Architect – Associate (Amazon Web Services)
  • Innovation and Engineering Leadership Skills for Industry 4.0 (MIT)
  • Systems Thinking (MIT)
  • Technical Innovation: Strategy to Application (MIT)
  • Leading Teams (MIT)
  • Critical Thinking and Decision Making (MIT)
  • Microsoft Certified: Azure Fundamentals (Microsoft)
  • Leadership at All Levels (MIT)
  • Leading Change in Organizations (MIT)
  • Certified SAFe 4 Practitioner (SCALED AGILE)
  • Negotiating and Applying Influence and Power (MIT)
  • Understanding Organizational Strategy and Capabilities (MIT)
  • SAFe Product Owner/Product Manager (SCALED AGILE)
  • Certified Scrum Product Owner (Saint Louis University - Scrum Alliance)
  • Certified Scrum Masters (Saint Louis University - Scrum Alliance)
  • AWS Certified Solutions Architect
  • SAFe Certified (Practitioner, POPM, Scrum Mater)
  • Azure Certified Fundamentals
  • MIT Certified (Leadership at all levels, Innovation and Engineering Leadership)
  • CISSP (Trained)

Industry Knowledge

  • Cybersecurity
  • Compliance
  • Aerospace
  • Hi-tech
  • Manufacturing

Personal Information

Title: TPM, Program Management, Cyber Security

Timeline

Technical Program Manager

Amazon Web Services Inc
05.2021 - Current

Technical Program Manager

The Boeing Company
09.2010 - 05.2021

Senior IT Analyst

Tata Consultancy Services LTD
09.2010 - 08.2015

Senior Programmer Analyst

Gateway Techno Labs
11.2007 - 09.2010

Technical Program Manager

Amazon Web Services Inc

Technical Program Manager

Amazon Web Services Inc

Technical Program Manager

Amazon Web Services Inc

Technical Program Manager

Amazon Web Services Inc

Technical Program Manager

The Boeing Company

Technical Program Manager

The Boeing Company

Technical Program Manager

The Boeing Company

Technical Program Manager

The Boeing Company

Technical Program Manager

The Boeing Company

Technical Program Manager

The Boeing Company

Technical Program Manager

The Boeing Company

Master of Computer Applications -

Gujarat University

Bachelor of Computer Applications -

South Gujarat University
Hardik Bhatt