Haredo Hassan

Junior Manager — Istanbul Plaza Hotel | Ethiopia
Seasonal — Summers

• Coordinated day-to-day hotel operations and staff to deliver efficient, professional service.
• Supported management in employee supervision, scheduling, customer service, and resolving operational issues to enhance guest satisfaction.
• Led summer season team, fostering a productive, organized work environment.
• Communicated with employees, customers, and management to address problems and ensure smooth daily operations.
• Developed leadership, teamwork, organization, and problem-solving skills through hands-on management experience.

• Developed and implemented effective hiring strategies to attract top talent.
• Streamlined interview processes, enhancing candidate experience and reducing time-to-fill positions.
• Collaborated with department heads to identify staffing needs and align recruitment efforts accordingly.
• Conducted comprehensive candidate assessments, ensuring alignment with organizational culture and job requirements.

• Developed lesson plans aligning with educational standards and children's interests.
• Facilitated age-appropriate learning activities enhancing cognitive and social development.
• Monitored and assessed children's progress to support individual growth trajectories.
• Collaborated with lead teachers to implement classroom management strategies promoting positive behavior.

• Provided exceptional customer service, enhancing shopping experience and ensuring customer satisfaction.
• Processed transactions accurately, maintaining cash register integrity and adhering to store policies.
• Collaborated with team members to achieve sales goals, fostering a supportive work environment.
• Assisted in inventory management, organizing stock to optimize product availability and presentation.

• Honor Roll 2021-2024