Summary
Overview
Work History
Education
Skills
Certification
Timeline
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HAREESH ACHANTA

Summary

Salesforce Technical & Solution Architect with 16+ years of experience designing enterprise-scale CRM architectures that drive adoption, performance, and business value. Expert in Sales Cloud, Experience Cloud, Data Cloud, and Agentforce AI, with proven ability to integrate Salesforce with platforms like Snowflake and MuleSoft to deliver secure, high-performance, and future-ready solutions. Recognized for leading cross-functional teams, defining roadmaps, and eliminating technical debt while optimizing org design for scalability. Skilled at transforming unstructured data (transcripts, interactions) into AI-driven insights that enhance sales execution and decision-making. Trusted advisor to executives and product managers, bridging business strategy with scalable Salesforce architectures.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Salesforce Domain Architect

Allegis Group Inc
10.2017 - Current
  • Architected Agentforce AI-assisted opportunity creation by parsing contact transcripts and surfacing insights into custom opportunity forms, reducing manual data entry by 60% and accelerating sales cycle initiation.
  • Designed zero-copy integration between Snowflake and Salesforce Data Cloud, improving data availability and performance.
  • Implemented Einstein Analytics & Discovery for predictive insights on Opportunities and Accounts.
  • Defined application roadmaps and drove tech debt reduction, optimizing org scalability and performance.
  • Architected efficient LWC pages that led to faster load times.
  • Delivered Experience Cloud portals to enhance customer service and engagement.
  • Conducted regular architecture/code reviews, ensuring scalable and best-fit Salesforce solutions.

Salesforce Lead Developer

Zione LLC (Client: Allegis Group)
10.2016 - 10.2017
  • Built custom Lightning pages (Skuid/JavaScript) to improve user adoption.
  • Led data migration/integration projects, ensuring smooth transitions across systems.
  • Used platform events to create parallel processing in apex and integrating to MuleSoft.
  • Implemented Salesforce classic to Salesforce Lightning, Flows, and Visualforce customizations to optimize business processes.

Salesforce Lead Developer

Ilogic Inc (Client: Allegis Group)
08.2015 - 10.2016
  • Piloted Salesforce Lightning rollout for core sales processes.
  • Developed custom Apex triggers, classes, and workflows to enhance functionality.

Salesforce Lead Developer

Syntel Inc
02.2014 - 08.2015
  • Built scalable Apex integrations with SOAP/WSDL services.
  • Designed Opportunity & Contract customizations with rich Visualforce pages.
  • Led data migrations from legacy applications into Salesforce.

Sr. Salesforce Developer

Globus IT Inc
01.2013 - 12.2013
  • Developed Apex Batch Jobs, Dynamic SOQL/SOSL queries, and Salesforce integrations with SQL Server.
  • Automated large-scale data migration using CLI Data Loader.

Salesforce Admin/Developer

Tata Consultancy Services
12.2008 - 06.2011
  • Delivered Salesforce customizations (objects, workflows, Visualforce).
  • Led data migration from legacy systems into Salesforce.

Education

Master of Science -

University of Houston
Houston, TX
12-2012

Skills

  • Org strategy
  • Apex programming
  • Lightning Web Components
  • Einstein Analytics
  • CRM strategies
  • Data integration
  • Technical documentation
  • Agile methodologies
  • Code review practices
  • Tech debt elimination
  • Data modeling
  • Governance limits
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • Data Cloud
  • Tableau CRM
  • Einstein Discovery
  • Agentforce
  • AI-assisted workflows
  • Snowflake integrations
  • Predictive analytics
  • REST APIs
  • MuleSoft
  • Platform Events
  • D&B MDM
  • External system connectivity
  • Agile delivery
  • Story breakdown
  • Roadmap creation
  • Code reviews
  • Cross-functional collaboration

Certification

  • Salesforce Certified Application Architect
  • Salesforce Certified Data Architect
  • Salesforce Certified Sharing & Visibility Architect
  • Salesforce Certified Platform Integration Architect
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Developer I, App Builder, Administrator

Timeline

Salesforce Domain Architect

Allegis Group Inc
10.2017 - Current

Salesforce Lead Developer

Zione LLC (Client: Allegis Group)
10.2016 - 10.2017

Salesforce Lead Developer

Ilogic Inc (Client: Allegis Group)
08.2015 - 10.2016

Salesforce Lead Developer

Syntel Inc
02.2014 - 08.2015

Sr. Salesforce Developer

Globus IT Inc
01.2013 - 12.2013

Salesforce Admin/Developer

Tata Consultancy Services
12.2008 - 06.2011

Master of Science -

University of Houston

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HAREESH ACHANTA