HAREESH NAIR
Parker,CO
Summary
Dynamic technology leader with a proven track record of driving innovative projects and fostering a stable, robust environment for customer-facing mission-critical applications. Over 25 years of experience in software development, project management, team leadership, product implementation, performance testing, and ongoing software support.
Recognized for exceptional analytical skills and the ability to lead teams through complex production environments while successfully managing high-volume live operations. Committed to continuous learning and exploring new technical solutions to enhance organizational capabilities and deliver outstanding results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Principal Engineer /Team Lead
Comcast
Englewood, CO
04.2025 - Current
- Leading AI/ML development for Query Fabric team of 8 and built a strong team to support AI initiatives.
- Implement solutions to Platform stabilization to Query Fabric team and enhance Customer experience.
- Enhanced platform monitoring On Prem and AWS using Nagios.
- Formulated strategic roadmaps to align engineering practices with organizational objectives.
- Implemented agile methodologies and CICD to streamline software development processes, improving overall operational efficiency.
Principal Engineer /Senior Technical Lead
Comcast
Englewood, CO
01.2018 - 03.2025
- Lead engineer for Comcast viewing insights big data platform. My major role is to provide solution to various Data ingest and processing between big Data and cloud platforms.
- Provide technical uplift on big data applications and Application migrations to AWS environments.
- Define Architecture, Solution design and Development of new big data projects using Hive and spark.
- Supporting the Viewing data product which is of 300 million revenue.
Principal Engineer / Team Lead
Comcast
Englewood, CO
04.2016 - 12.2017
- Technical owner for the Comcast Clickstream Team.
- Near Real Time Re-architecture of Clickstream mediation platform to make it more Stable and Robust using kafka, spark and Mongo DB.
- Built a strong development team of 8 and Offshore production support team.
- Implemented CICD using Git, GoCD and Ansible which test cases and deployment pipelines
Team Lead / Senior Software Engineer
Comcast
Englewood, CO
04.2012 - 03.2016
- Led a team of 30 people for Event Mediation and Management (EMM) team.
- Led EPA team responsible for Event collection, mediation, Pricing and Reporting for all lines of business (VOICE, DATA and VIDEO) with in Comcast.
- Responsible for application reliability and resiliency, application development, Operations, Support and Infrastructure .
- Architecture design and Infrastructure development for new platforms and new business requirements.
- Analyze new business and Build platform and environment and onboard newly developed product and application and manage end to end operationally.
Operation Lead / Lead Analyst
Comcast
Englewood, CO
10.2009 - 03.2012
- Built the platforms for new projects AUPM , HSD , wifi etc.
- Led team through Architectural Design, Development and integration to various billing systems.
- Managed and Led offshore and Onsite team of 8.
- Provide Operational and Development support for the production.
- Troubleshoot and solutioning pf production issues.
Operations and Account Manager
SunTec Americas
Princeton, NJ
06.2008 - 09.2009
- Assumed role as customer operations manager for National City Corporation ,Cable One and Comcast overseeing around 3 Million business.
- Developed and maintained strong client relationships to enhance customer satisfaction between clients.
- This role involved account management , Service delivery and Product delivery.
- Added value as Solutions architect while managing offshore teams.
- Managed around 8 member team.
Onsite Implementation Lead / Account Manager
National City Corporation (now PNC Bank)
Cleveland, OH
08.2006 - 05.2008
- Directed onsite implementation of transaction business management system for NCC including Business mapping and architecture.
- Managed development of interfaces with mainframe systems for effective event collection.
- Managed team of 6 and Led efforts in generating accurate billable transactions for customer billing through comprehensive business rule validation.
- Improved Retail business by improving accuracy and increased revenue by multiple millions of dollars.
Onsite Project Lead / Account Manager
Cable ONE
Phoenix, AZ
09.2005 - 07.2006
- Led an efficient team of 8 as Onsite Project Lead for the implementation of Billing product for Cable One.
- Acted as Onsite account relationship manager for the account holding 3 Million revenue of development and Support.
- Manged the communication and project collaboration with 4 other vendors including Nortel, Sigma, CALEA, Sun Micro systems, Cable One, Legal and other internal teams.
Onsite Implementation Lead Engineer
BSNL (Indian Telecom)
09.2004 - 08.2005
- Presented Project plan and Design to Executives.
- Lead team of 4 to implement mediation solution for BSNL Interconnect partner settlement project.
- This project included BSNL west zone constituted of 10 States which brought in 600 million CDR .
- Project brought increase in annual revenue of 10 million to the customer.
Operations Engineer and Release Manager
Comcast | SunTec
01.2004 - 08.2004
- Directed offshore team at Comcast in production operations as lead engineer. Oversaw issue analysis, reproduction, and resolution processes to enhance operational efficiency. Managed release of tailored patches to facilitate prompt delivery to Comcast.
Software Engineer
SunTec
02.2003 - 12.2003
- Worked as SunTec Core Product team member on design and development of various APIs, Reports and billing enhancements using Oracle PLSQL.
Project Intern
SunTec
12.2001 - 06.2002
- Worked as a project Intern at SunTec and worked on Billing projects.
- Contributed to OSI (Operating Services through Internet) which is a project to Operate telecom switches through the BSNL Internal websites such as 5ESS, Alcatel, Simens etc using jboss, java servlets.
Education
Denver Leadership Academy - Management
University of Denver
Denver, CO05-2026
MS - Data Science With AI/ML
Regis University
06.2022
Master of Computer Applications - undefined
Bharathidasan University
11.2002
Bachelor of science - undefined
Kerala University
04.1999
Skills
- Data science : Python, R, Rapid miner, Tableau, R Studio, Jupyter lab, PyCharm, VS Code
- Cloud : AWS, GCP, Databricks
- Databases : Mongo DB, Oracle, Access, SQL server
- OS : Unix/Linux, Sun Solaris, Batch, Shell
- Tools : Nagios/UC4/Git/Toad/go CD/Nexus/PVCS
- Web : XML, Java Script
- Web Servers : WebSphere, Jboss, Oracle 9IAS, WebLogic
- GUI : Visual Basic 60, Visual C
- Reporting : Crystal Reports, OBIEE, Tableau
- Big Data : Hadoop, Presto, Hive, Amazon S3, Data Bricks
- Languages : Java, Spark, Python, R
Accomplishments
AI tools for Data Fabric Platform
Robust Platform management tool for Query Fabric
Near Real Time solution for Click Stream
Robust and Stable accelerated platform for AUPM and Usage Meter
Retail Billing platform for PNC
VOIP platform for Cable One
Billing Partner settlement fot BSNL
Certification
- Comcast University – Executive Leadership Program
- CLEAR Program
- Comcast University – Scrum master course
- Comcast University – OBIEE Tools
Languages
English
Full Professional
Timeline
Principal Engineer /Team Lead
Comcast
04.2025 - Current
Principal Engineer /Senior Technical Lead
Comcast
01.2018 - 03.2025
Principal Engineer / Team Lead
Comcast
04.2016 - 12.2017
Team Lead / Senior Software Engineer
Comcast
04.2012 - 03.2016
Operation Lead / Lead Analyst
Comcast
10.2009 - 03.2012
Operations and Account Manager
SunTec Americas
06.2008 - 09.2009
Onsite Implementation Lead / Account Manager
National City Corporation (now PNC Bank)
08.2006 - 05.2008
Onsite Project Lead / Account Manager
Cable ONE
09.2005 - 07.2006
Onsite Implementation Lead Engineer
BSNL (Indian Telecom)
09.2004 - 08.2005
Operations Engineer and Release Manager
Comcast | SunTec
01.2004 - 08.2004
Software Engineer
SunTec
02.2003 - 12.2003
Project Intern
SunTec
12.2001 - 06.2002
Master of Computer Applications - undefined
Bharathidasan University
Bachelor of science - undefined
Kerala University
Denver Leadership Academy - Management
University of Denver
MS - Data Science With AI/ML
Regis University