Hari Nair

Plano,USA

Work History

Business Operation (Restaurant)

Overseeing daily operations, including scheduling, staffing, and workflow, Implementing and maintaining operational procedures and protocols, Ensuring smooth service and efficient operations.
Managing inventory, including food, beverages, and supplies, Monitoring and analyzing sales data to identify trends and areas for improvement.
Developing and implementing promotional initiatives to increase revenue, collaborating with chefs and culinary teams to develop menus and specials.
Maintaining vendor relationships and negotiating contracts.
Manage and maintain a warm and customer friendly business environment.
Key Responsibilities: Day-to-Day operations, Inventory Management, Hiring and Training, Staff Scheduling, Team Leadership, Customer Engagement / Service, Marketing & Promotions, Compliance & Safety Procedures, Analytics & Business Development.

TCS - CONNS

Company Overview: A Lead Site Ops Business Analyst for an (E-Commerce Merchandising) platform.
Responsibilities involved ensuring smooth daily operations of the website and optimizing all aspects of an online store's operations, ensuring a seamless customer experience and driving online sales.
Focusing on efficiency and customer satisfaction.
Managing website content updates, improving site performance, and collaborating with different teams and stakeholders.
Being able to adapt quickly in a fast-paced environment and constantly searching for innovation was a crucial success factor in this role.
A Lead Site Ops Business Analyst for an (E-Commerce Merchandising) platform.
Key Responsibilities: Content Management, Cross functional Collaboration, Digital Asset Management, Project Management, Task Assignments, Team Building & Leadership, Analytics and Reporting, Communication, Testing and Optimization.

CAREINGTON INTERNATIONAL

Crew to train new recruits and help the CSR handle inbound calls, educate them with the company standards and the products.
Lead and help team members with information to handle the calls smoothly and provide excellent service to customer, developing employee skills, improving performance, and ensuring consistent service quality across teams.
Develop training materials and provide training to team members on regular basis as per the changes on norms.
Handle escalation from customers and use that as a learning experience.
Communicate with operations and other teams to understand and create learning and training materials.
Key Responsibilities: Training Assessment, Performance Analysis & Coaching, Content & Curriculum Management, Adaptability, Leadership & Team Development, Technology & Learning Tools, Compliance & Standardization, Communication, Collaboration with Operations.

SHRENUJ

Oversee the creation and execution of visual and written content for various marketing channels, including print, digital, social media, and video.
Provide guidance and feedback to the creative team to ensure high-quality and innovative deliverables.
Showcase the quality and superiority of the products in different countries.
Collaborate with photographers, Printers and other vendors regarding their services and charges while maintaining brand's visual identity and luxury appeal across global markets.
Key Responsibilities: Creative Strategy and Vision, Jewelry Design Oversight, Product Photography & Visual Assets, Media and Print Production, Brand Consistency, Team Leadership & Collaboration, Branding & Fabricating, Corporate Shows Design, Global Market Adaptation.

NVIDIA

Overseeing India, Dubai, and Hong Kong market crafting and executing compelling communication strategies, creating engaging visual content, and managing various communication channels to achieve organizational goals.
Develop and create new product based on the new launch of product range, packaging, skins and other materials.
Ensuring the brand’s visual and communication stays consistent across these diverse markets, while also tailoring them to regional preferences and business objectives.
Key Responsibilities: Brand & Visual Communication, Cross-channel Design Execution, Regional Adaptation of Campaigns, Content Creation & Storytelling, Event Design & Coordination, Collaboration with Global & Regional Teams.

UNITED BUSINESS INSTITUTE

01.2011

UNIVERSITY OF MUMBAI

01.2002

Title: Creative / Business Analyst

Business Operation (Restaurant)

TCS - CONNS

CAREINGTON INTERNATIONAL

SHRENUJ

NVIDIA

UNITED BUSINESS INSTITUTE

UNIVERSITY OF MUMBAI