Harieth Ibekwe
Atlanta,GA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Manager
Moose & Ko, LLC
03.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sr. Inside Solution Consultant
Wolters Kluwer
09.2021 - 01.2022
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
- Implemented customer relationship management (CRM) systems, improving client engagement and retention rates.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
Account Development Representative
Momentum Telecom
09.2019 - 08.2020
- Negotiated favorable contract terms with clients that led to mutually beneficial partnerships.
- Worked closely with marketing team members on developing collateral materials tailored specifically for target audiences within specific industries.
- Built rapport with prospects during initial meetings or calls by listening attentively to their needs and concerns.
- Identify opportunities for inside sales through research, discovery and qualification of inbound and outbound leads.
Business Development Representative
Divine Financial Solution Services
10.2017 - 07.2019
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Prospect new accounts and scheduled meetings with small and mid-size businesses.
Account Manager/SPOC
Ditech Financial, LLC
11.2015 - 09.2016
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Bachelor of Science - Psychology
Columbia Southern University
Orange Beach, ALSkills
Goals and performance
Verbal and written communication
Product Knowledge
Client Relationship Management
Staff Management
CRM Software
Certification
- IBM What is Data Science Training - March 12th, 2024
Timeline
Sales Manager
Moose & Ko, LLC
03.2023 - Current
Sr. Inside Solution Consultant
Wolters Kluwer
09.2021 - 01.2022
Account Development Representative
Momentum Telecom
09.2019 - 08.2020
Business Development Representative
Divine Financial Solution Services
10.2017 - 07.2019
Account Manager/SPOC
Ditech Financial, LLC
11.2015 - 09.2016
Bachelor of Science - Psychology
Columbia Southern University
- IBM What is Data Science Training - March 12th, 2024
Similar Profiles
Kristin O'MalleyKristin O'Malley
Graphic Designer at KO Designs, LLCGraphic Designer at KO Designs, LLC
Steffani Baku-KirkmanSteffani Baku-Kirkman
Co-Owner/Operator at KO Maui Enterprises, LLCCo-Owner/Operator at KO Maui Enterprises, LLC
DJEGNALE DIOUBATEDJEGNALE DIOUBATE
Operation Dispatcher at MOOSE TRANSIT LLCOperation Dispatcher at MOOSE TRANSIT LLC