
Results-driven Senior Software Quality Analyst with 13+ years of experience leading QA strategy, test execution, and Agile Scrum delivery across Point of Sale, enterprise cloud, device management. Skilled in defining end-to-end test strategy, managing defect lifecycles, and driving functional, regression, and API quality validation. Hands-on experience on POS Automation using Eggplant, Mobile Automation, Backend Automation. Proven track record of leading QA teams, improving release predictability, and strengthening product reliability through structured testing practices and continuous process improvement.