Results-oriented IT Project Manager with 16+ years of experience across multiple industries, including finance, healthcare, and retail. Extensive background in leading complex projects, utilizing Agile and Waterfall methodologies to ensure on-time delivery and adherence to budget constraints. Demonstrated ability to manage stakeholder relationships and facilitate cross-functional communication for project alignment. Recognized for implementing process improvements that enhance efficiency and reduce costs. Proven ability to deliver high-quality IT solutions on time and within budget constraints.
Overview
16
16
years of professional experience
1
1
Certification
Work History
SR. IT PROJECT MANAGER/ PROGRAM LEAD, VP
CHARLES RIVIER DEVELOPMENT
Burlington,MA, Massachusetts
04.2020 - Current
Executed end-to-end Azure cloud migrations and upgrades for CRD clients.
Oversaw multiple complex projects, ensuring timely delivery and operational efficiency.
Managed issues, risks, and decisions proactively throughout project lifecycles.
Reviewed client legal documents and created statements of work for project clarity.
Mentored junior project managers to enhance team capabilities and knowledge sharing.
Communicated regularly with stakeholders regarding objectives, scope changes, and resource allocation.
Designed training programs on governance, risk, and compliance principles and tools.
Performed risk management assessments to identify potential project risks.
Developed GRC frameworks to align with regulatory requirements and industry standards.
Conducted risk assessments to identify vulnerabilities in organizational processes.
PROJECT LEAD - (THIRD PARTY RISK MANAGEMENT), ASSISTANT VICE PRESIDENT (AVP)
STATE STREET CORPORATION
Quincy, MA
09.2018 - 03.2020
Company Overview: State Street Corporation is an American Financial Services and bank holding company with operations worldwide.
Experience in Third Party Risk Management
Implement, lead and support project plans, inclusive of critical regulatory obligations, commitments and TPRM framework elements
Define and implement TPRM policies and procedures with Vendor management teams
Create materials, communications, meeting minutes and track follow ups for Working Group, Design Team, Advisory Team and Steering Committee meetings
Support the TPRM Program in the design and implementation of the TPRM Framework, and TPRM Policy
Prepare and conduct training with the end users, First Line of Defense teams.
Perform risk management to minimize project risks
Perform a Gap Analysis and identify areas of improvement.
Work closely with FLODs, SLODs.
State Street Corporation is an American Financial Services and bank holding company with operations worldwide.
PROJECT MANAGER - EMR
ECLINICAL WORKS
Westborough, Massachusetts
11.2011 - 10.2018
Company Overview: eClinicalWorks is a privately held, leader in ambulatory clinical solutions. Its technology extends the use of electronic health records beyond practice walls and creates community-wide records.
Implement and Support EMR Applications (Electronic Medical Records) for various clients.
Set clear expectations and goals for project teams. Track progress against timeline, milestones and budget, revise as needed
Worked on Initiating, Planning, Execution and closing the projects.
Experience working on SaaS Model Clients.
Coordinate between internal resources and Vendors during Implementation
Maintain successful relation between client and the stakeholders
Identify advance features of eCW to help streamline the current business process.
Collaborate with business management, clients and software development teams to elicit and analyze required product specifications or enhancements.
Act as a liaison between the client practices and the Development in planning, conducting, and directing the creation and enhancement.
Create various models, documents, and specifications as per client needs.
EClinicalWorks is a privately held, leader in ambulatory clinical solutions. Its technology extends the use of electronic health records beyond practice walls and creates community-wide records.
ORACLE BUSINESS ANALYST
TJX COMPANIES
Framingham, Massachusetts
08.2009 - 10.2011
Creating & updating functional documents as per TJX standards.
Worked on Oracle HCM Projects - US Payroll & Benefits, Europe HR Implementation.
HR Data Administration - Provide various data integrity reports to Business and create process document to fix these data integrity issues.
Support Business on various system related issues on HR & Workflows by analyzing and developing solutions (Fix/Enhancement/Process Document) to resolve these issues.
Worked closely with Business Users in gathering requirements and reviewing the issue list in weekly meetings.
Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
Education
Master of Science - Computer Information System
Rivier University
NH
05.2009
Bachelor of Engineering - Electronics and Instrumentation
JITS
India
Skills
Agile and waterfall methodologies
Communication management
Budget planning
DevOps principles
Cross-functional team leadership
Agile methodology
Project planning and development
Project tracking
Project scope analysis
Project closure
Microsoft Azure cloud services
SaaS solutions expertise
Risk and vendor management
GRC frameworks implementation
Cybersecurity and IAM solutions
Server administration skills
CRM platforms utilization
Healthcare EMR
ERP software experience
SQL database tools proficiency
Certification
Project Management Professional, JNTU, India, 04/06
Certified Scrum Master (CSM)
Six Sigma - Green belt
Certified Regulatory Vendor Program Manager (CRVPM)
SAFe trained
Timeline
SR. IT PROJECT MANAGER/ PROGRAM LEAD, VP
CHARLES RIVIER DEVELOPMENT
04.2020 - Current
PROJECT LEAD - (THIRD PARTY RISK MANAGEMENT), ASSISTANT VICE PRESIDENT (AVP)
STATE STREET CORPORATION
09.2018 - 03.2020
PROJECT MANAGER - EMR
ECLINICAL WORKS
11.2011 - 10.2018
ORACLE BUSINESS ANALYST
TJX COMPANIES
08.2009 - 10.2011
Master of Science - Computer Information System
Rivier University
Bachelor of Engineering - Electronics and Instrumentation