Finance professional with comprehensive background in accounting, ready to contribute to financial management and reporting. Known for accuracy in financial record-keeping and proficiency in auditing and tax preparation. Reliable team collaborator with focus on achieving financial accuracy and supporting dynamic business needs through analytical problem-solving and effective communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Tax Accountant
Ohio Department of Taxation
Columbus, OH
01.2026 - Current
Review and process individual and business tax returns for accuracy and compliance
Analyze taxpayer accounts, payments, credits, adjustments, and refund claims
Resolved account discrepancies and corrected billing issues to ensure accuracy and compliance
Apply tax laws, regulations, and departmental policies to determine appropriate actions
Communicate with taxpayers via phone, email, and written correspondence
Prepare account summaries, case notes, and documentation
Process penalty abatements, payment plans, and account corrections
Coordinate with audit, collections, and compliance divisions when necessary
Maintain confidentiality of sensitive taxpayer information
Utilized internal tax processing systems and databases to ensure accurate and timely filings.
Sales & Service Manager and Accountant
Northcoast Auto Group
01.2013 - 01.2026
Built and maintained relationships with peers and upper management to drive team success.
Stayed informed about current promotions, exchange guidelines, payment policies, and security practices.
Provided up-to-date product knowledge and answered questions about sales and promotions.
Engaged customers professionally to determine their needs and offered product advice.
Increased sales by cross-selling related products and assisting with purchase decisions.
Handled incoming calls to provide information about the store, products, and services.
Assisted team members with sales-processing tasks to meet daily sales goals.
Managed product shipments and organized items on store shelves.
Utilized technology to help customers locate and select items.
Developed customer trust through personal connections and exceptional service.
Adhered to company initiatives, achieved goals, and supported team targets.
Completed daily recovery tasks to maintain a clean and organized store environment.
Trained new team members on cash register operations, stock procedures, and customer service.
Supported balance sheet reconciliation, training, and external audit processes.
Implemented audit recommendations and provided commentary for quarterly and annual reviews.
Ensured KPIs and service excellence in accordance with Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).
Accountant
BMB Accounting Services
Cleveland, OH
04.2019 - 12.2025
Assisted in annual audit preparations, ensuring a smooth process with no major discrepancies found.
Manage the financial accounting processes, including preparation of balance sheets, income statements, and general ledger entries.
Utilize SAS software to perform data analysis and generate financial reports for clients.
Conduct audits and ensure compliance with accounting regulations and tax laws.
Develop and maintain financial models and projections using SAS tools to forecast future financial performance.
Collaborate with the tax team to prepare and file corporate tax returns.
Organized budget documentation and tracked expenses to maintain tight business controls.
Used double-entry accounting methods and check backs to manage daily entries to general ledgers.
Territory Sales Representative
Swedish Match
01.2016 - 01.2018
Utilized root cause analysis (RCA) to identify and solve problems.
Developed creative solutions and strategies to address sales challenges.
Created and executed sales plans to achieve targeted results.
Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
Expanded client base through effective prospecting, cold calling, and networking events.
Education
MBA -
Cleveland State University
Cleveland, OH
05-2019
BBA - undefined
Cleveland State University
Cleveland, OH
05-2017
Skills
SAS Software: Advanced proficiency in SAS programming, including data manipulation, statistical analysis, and report generation
Accounting: Strong knowledge of accounting principles (GAAP), financial reporting, and tax preparation
Financial Analysis: Ability to analyze financial data, identify trends, and provide actionable insights
Microsoft Excel: Proficient in Excel for financial modeling, pivot tables, and data analysis
Attention to Detail: Meticulous approach to financial data and ensuring accuracy in all accounting functions
Communication: Strong verbal and written communication skills, with the ability to explain complex financial data to non-financial stakeholders
Certification
Certified Translator for Notary Public
Multi-lingual Certification in English, Hindi and Punjabi
COMMUNITY SERVICE & VOLUNTEER WORK
Student Government Association, Cleveland State University, Treasurer, 2014-01, 2017-01, Acted as a student advocate and liaison to university administration, representing the welfare and educational interests of over 17,000 students., Chaired the SGA Finance Committee, overseeing budgeting, financial planning, and allocation of funds to various student activities and initiatives., Served as a student representative on multiple university committees, contributing to discussions on policy and student services., Gained extensive experience in operations and logistics, managing event planning, coordinating resources, and ensuring efficient execution of student-led projects and activities.