Harinder Jeet Kaur
Merced,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Lead Security Guard
Guardian Int'l. Protective Services Inc
Burlington, ON
10.2021 - 11.2023
- Working as lead guard, performing administrator work as well as doing patrols, ensuring parking rules being followed.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Office Administrator
Tile and decor
08.2021 - 10.2021
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed, maintained and utilized diverse client base.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Informed customers of promotions to increase sales productivity and volume.
- Recorded accurate and efficient records in customer database.
- Kept detailed records of daily activities through online customer database.
Assistant Team Leader
DOLLARAMA
Milton, ON
07.2019 - 08.2021
- Worked with customer service to handle escalated customer issues.
- Merchandising and Filling shelves.
- Managed team workload to reach production targets.
- Supervised co-workers.
- Training new Employees,
- Receiving Daily Deliveries and making sure Number of Delivered products are matching with invoices.
- Handling cash.
Data Entry Clerk
FEDEX
02.2019 - 07.2019
- Maintains database by entering new and updated customer and account information.
- Prepares source data for computer entry by compiling and sorting information.
- Establishes entry priorities.
- Processes customer and account source documents by reviewing data for deficiencies.
- Resolves deficiencies by using standard procedures or returning incomplete documents to team leader for resolution.
- Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
- Maintains data entry requirements by following data program techniques and procedures.
- Verifies entered customer and account data by reviewing, correcting, deleting, or re-entering data.
- Combines data from both systems when account information is incomplete.
- Purges files to eliminate duplication of data.
- Tests customer and account system changes and upgrades by inputting new data.
- Secures information by completing data base backups.
- Maintains operations by following policies and procedures and reporting needed changes.
INSIDE SALES REPRESENTATIVE
CROWN HILL PACKAGING
10.2018 - 02.2019
- Answers phone calls and book reservations for customers based on availability listed in the system
- Capture customer information, including addresses and phone numbers, for future follow up.
- Met existing customers to review current services and expand sales opportunities.
- Built relationships with customers and community to promote long term business growth.
- Understanding Customers needs and requirements
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
Concierge
CONCIERGE REGAL SECURITY
Mississauga, ON
07.2017 - 12.2017
- Answering phone calls.
- Checking room reservations and preparing them for guests.
- Tracking inventory supplies and reordering whenever necessary.
- Preparing for large events like weddings or conventions.
- Inspecting rooms, hotel pools, and other areas to make sure that staff members keep them clean and presentable.
- Checking rooms to make sure that guests leave after a fire alarm or other emergency.
- Attending workshops and training programs in an establishment.
Education
Bachelor's Degree - Computer programmer
Lambton College
Mississauga, ONSkills
- Customer Assistance
- Cash Register Operation
- Building Customer Loyalty
- Complex Problem-Solving
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Security Practices
- Register Opening and Closing
- Engaging with Diverse Customers
- Merchandise Receiving and Handling
- Store Policies and Procedures
- Returns and Exchanges
- Issue Refunds
Timeline
Lead Security Guard
Guardian Int'l. Protective Services Inc
10.2021 - 11.2023
Office Administrator
Tile and decor
08.2021 - 10.2021
Assistant Team Leader
DOLLARAMA
07.2019 - 08.2021
Data Entry Clerk
FEDEX
02.2019 - 07.2019
INSIDE SALES REPRESENTATIVE
CROWN HILL PACKAGING
10.2018 - 02.2019
Concierge
CONCIERGE REGAL SECURITY
07.2017 - 12.2017
Bachelor's Degree - Computer programmer
Lambton College