Harini Arunkumar

Crew Member

Dunkin' Donuts

04.2023 - Current

Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared drinks, and collected payments.
Kept food preparation area, equipment, and utensils clean and sanitary.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Assisted other team members to achieve goals.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Packaged menu items into bags or trays and placed drink orders into carriers.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Replenished serving stations with fresh food and cleaned up spills.
Documented customer orders and conveyed special requests to kitchen staff.
Brewed coffee and tea and changed out drink station syrups.
Completed milkshakes and ice cream desserts for customers.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Filled out daily shift log to record amount of food prepared, used and leftover.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.