Haris Dzafic
Grand Rapids,MI
Summary
Dedicated logistics professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Manager
Autoking Logistics LLC
08.2020 - 07.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows between owner operators and office employees.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Accomplished multiple tasks within established timeframes.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed and motivated employees to be productive and engaged in work.
Payroll
Autoking Logistics LLC
01.2020 - 07.2023
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Completed payroll accurately and timely to meet employee expectations.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained 100% accuracy in transferring correct data from payroll spreadsheets into system
Dispatcher
Autoking Logistics LLC
08.2018 - 07.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 30 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Human Resource
Autoking Logistics LLC
08.2018 - 01.2020
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Developed succession plans and promotion paths for staff.
- Structured compensation and benefits according to market conditions and budget demands.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained human resources regulatory compliance with local, state and federal laws.
Education
High School Diploma -
East Kentwood High School
Grand Rapids, MI06.2018
BBA - Business Management
Davenport University
Grand Rapids, MI2024
Skills
- Familiar with Internet Platforms
- Making quick decisions under pressure
- Managing Multiple Tasks
- Maintenance and Repair Management
- Managing Fleet Vehicles
- Employee Training
- Time Management
- Customer Relationship Management
- Schedule Preparation
Languages
bosnian
Native or Bilingual
English
Native or Bilingual
A1
Timeline
Manager
Autoking Logistics LLC
08.2020 - 07.2023
Payroll
Autoking Logistics LLC
01.2020 - 07.2023
Dispatcher
Autoking Logistics LLC
08.2018 - 07.2023
Human Resource
Autoking Logistics LLC
08.2018 - 01.2020
High School Diploma -
East Kentwood High School
BBA - Business Management
Davenport University
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