HARISSA BERCAW

• Distribute quarterly progress assessments and milestone reports to each parent.
• Enhance sensory abilities by giving children access to numerous textures and shapes.
• Encourage good citizenship through teaching empathy and other social developmental behaviors.
• Teach children foundational skills in colors, shapes and letters. Maintain a highly creative environment which encourages growth that maximizes abilities.
• Collaborate with parents to create developmental goals for students.

• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Educated customers on special pricing opportunities and company offerings.
• Assisted customers in making payments on accounts and setting up payment plans.
• Reviewed customer account information to determine current issues and potential solutions.

• Received, processed and reshelved returned products to facilitate accurate inventory.
• Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.

• Performed inspection of shipment contents, verifying accuracy against invoices and manifests.

• Faxing, important documents as requested
• Effectively created and reviewed spreadsheet materials for client
• Delivered exceptional customer service as first point of contact while scheduling meetings, travel accommodations, and planning important events.