Summary
Overview
Work History
Education
Skills
Timeline
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Harjot Chehal

Addison,TX

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Blackhawk Industrial through expert organization and time management. Skilled in financial services and customer relationship building, Significantly improved tool crib safety and streamlined PC repair processes. Achieved notable gains in productivity and service quality, leveraging both hard and soft skills to exceed employer expectations.

Overview

12
12
years of professional experience

Work History

Tool Crib Attendant

Blackhawk Industrial
05.2023 - Current
  • Enhanced tool organization by implementing effective inventory management systems.
  • Streamlined tool check-out process, resulting in reduced waiting times for workers.
  • Monitored and maintained a safe working environment by conducting regular safety audits of the tool crib area.
  • Optimized tool usage through diligent maintenance and repair scheduling.

PC Repair Technician

SMS InfoComm
02.2023 - 04.2023
  • Linked computers to network and peripheral equipment.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Enhanced customer satisfaction by diagnosing and repairing a wide range of PC hardware and software issues.

Pro Services Cashier

Lowes Home Improvement
03.2021 - 10.2022
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns
  • Improved customer satisfaction by providing efficient and accurate cash handling services.

Customer Service Representative

Costco
10.2020 - 02.2021
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply

Financial Services Professional

World Financial Group
11.2016 - 01.2020
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value.

Administrative Specialist

United States Marine Corps
10.2012 - 10.2016
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Handled incoming and outgoing mail
  • Created and updated records and files to maintain document compliance

Education

Bachelor of Science - Business Management

University of Phoenix
Dallas, TX
06.2024

Certification Earned: Itil Foundation 4 -

ACI Learning
Dallas, TX
02.2023

Skills

  • Customer relationship building
  • Cash handling
  • Financial services
  • Organization and Time management
  • Excellent work ethic
  • Training and mentoring

Timeline

Tool Crib Attendant

Blackhawk Industrial
05.2023 - Current

PC Repair Technician

SMS InfoComm
02.2023 - 04.2023

Pro Services Cashier

Lowes Home Improvement
03.2021 - 10.2022

Customer Service Representative

Costco
10.2020 - 02.2021

Financial Services Professional

World Financial Group
11.2016 - 01.2020

Administrative Specialist

United States Marine Corps
10.2012 - 10.2016

Bachelor of Science - Business Management

University of Phoenix

Certification Earned: Itil Foundation 4 -

ACI Learning

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Harjot Chehal