Harjot Gill
CA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
Work History
Drone Specialist II
Amazon Prime Air
08.2022 - 08.2023
- Conducted specialized operations using innovative technology, adapting to diverse environments and situations for optimal data collection
- Delivered critical feedback to improve safety, compliance, and operational efficiency, contributing to the development of best practices
- Collaborated with cross-functional teams and provided insights to enhance field operations alignment with data collection goals
- Played a key role in presenting change request documents, driving operational efficiency, data collection improvements, and cost-saving measures
- Collected diverse and valuable field data using advanced drone and payload technology, while troubleshooting system errors to maintain data accuracy.
Project Manager
Big Apple Travel Centers
02.2020 - 08.2022
- Orchestrated and led cross-functional program initiatives, ensuring the successful launch of retail ventures and consistently delivering program requirements on time
- Developed and executed strategic program plans tailored to the retail industry, emphasizing adherence to budget guidelines and resulting in a significant 15% cost reduction
- Created, updated, and maintained Standard Operating Procedures (SOPs) based on performance observations and requirements, optimizing operational efficiency
- Designed and implemented change management initiatives aligned with strategic goals, fostering a significant increase in employee engagement and successful organizational change adoption
- Developed comprehensive project plans, efficiently allocating resources, schedules, and budgets, resulting in a vast improvement in resource allocation and successful project execution
- Prepared program materials and formal project documentation for key cross-functional meetings, maintaining 100% compliance with program management plan documentation
- Created and maintained comprehensive project dashboard reports, ensuring efficient tracking of key performance indicators (KPIs)
- Conducted rigorous quality control and review of project status and progress reports.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.
IT Specialist Intern
Business Data Links
03.2019 - 09.2019
- Configured hardware, devices, and software to set up work stations for employees
- Managed and organized data across multiple systems, ensuring data accuracy, integrity, and accessibility for analysis and reporting. This experience directly aligns with data business analysis, where managing and analyzing accurate data is crucial.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed
- Maintained servers and systems to keep networks fully operational during peak periods
- Worked closely with various departments to understand their IT needs and provide solutions that enhanced their data usage and reporting capabilities. This collaboration is similar to how a Data Business Analyst collaborates with stakeholders to align data insights with business objectives.
- Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards
- Provided technical support for data management systems and business intelligence tools, assisting in troubleshooting and optimizing performance. This skill is essential for a Data Business Analyst, who relies on these tools for generating insights.
Education
Google Project Management Certificate -
Coursera
08.2023
Bachelor of Science in Business Administration-Computer Information Systems -
California State Polytechnic University
12.2019
Skills
- Business Analysis and Development
- Data Analysis
- Strategic Growth Planning
- Process Improvement
- Time Management
- Dashboard Development
- Documentation at a technical and user level
- Microsoft Power BI, Excel, Powerpoint, Azure, Word, Sharepoint, Teams, Project, MYSQL
- Windows, MAC OS, and Linux
- Requirements Gathering
- Microsoft Office Suite
- Project Lifecycle Management
Timeline
Drone Specialist II
Amazon Prime Air
08.2022 - 08.2023
Project Manager
Big Apple Travel Centers
02.2020 - 08.2022
IT Specialist Intern
Business Data Links
03.2019 - 09.2019
Google Project Management Certificate -
Coursera
Bachelor of Science in Business Administration-Computer Information Systems -
California State Polytechnic University
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