HARJOT KAUR
Elk Grove,CA
Summary
Accomplished CHEIF EXECUTIVE OFFICER at TWO BROTHERS SAND AND GRAVEL TRUCKING INC., leveraging skills in Organizational Leadership and Critical Thinking & Problem Solving to establish foundational business operations and drive profitability. Excelled in building strategic partnerships and leading high-performing teams, significantly enhancing sales performance and operational efficiency.
Overview
9
9
years of professional experience
Work History
CHEIF EXECUTIVE OFFICER
TWO BROTHERS SAND AND GRAVEL TRUCKING INC.
SACRAMENTO
12.2019 - Current
- Established foundational processes for business operations.
- Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Enhanced sales performance through strategic planning initiatives, targeted training programs, and effective incentive structures for sales teams.
- Managed financial, operational and human resources to optimize business performance.
Administrative Assistant
HP XPRESS INC.
SACRAMENTO
01.2017 - 04.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Customer Service Representative
Adventist Health System
REMOTE
02.2015 - 10.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
Education
Associate of Science - Business Administration
Cosumnes River College
Sacramento, CA05.2019
High School Diploma -
Pleasant Grove High School
Elk Grove, CA05.2012
Skills
- Organizational Leadership
- Executive Leadership
- Risk Management
- Staff Management
- Business Administration
- Organizational Management
- Profit & Loss
- Relationship and Team Building
- Computer Proficiency
- Critical Thinking & Problem Solving
Timeline
CHEIF EXECUTIVE OFFICER
TWO BROTHERS SAND AND GRAVEL TRUCKING INC.
12.2019 - Current
Administrative Assistant
HP XPRESS INC.
01.2017 - 04.2019
Customer Service Representative
Adventist Health System
02.2015 - 10.2016
Associate of Science - Business Administration
Cosumnes River College
High School Diploma -
Pleasant Grove High School