Summary
Overview
Work History
Education
Skills
Timeline
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Harlan Dietrich

Austin,TX

Summary

Resourceful employee with diverse experience offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. I consistently enhanced project outcomes through meticulous planning and execution, ensuring safety and efficiency while delivering exceptional home improvements.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience

Work History

Self Employed Home Remodeling Specialist

Dexterity Homes LLC
06.2018 - 11.2024
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Developed basic understanding and implementation of residential plumbing and electrical systems
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Measured materials to determine sizes and quantity required for construction project.
  • Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
  • Worked outside in all weather conditions
  • Measured, drilled and sawed materials to perform successful home improvements.
  • Read and interpreted blueprints to follow specifications of projects.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Discarded debris and disposed waste to maintain cleanliness and quality standards.
  • Built and hung custom doors and frames.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Inspected buildings to identify repair needs.
  • Assembled and installed furniture and cabinetry.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.

Owner Operator Retail

Brave New Books LLC
05.2006 - 08.2018
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Established foundational processes for business operations.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Maintained organized work area by cleaning and removing hazards.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Arts - History And American Studies

University of Texas At Austin
Austin, TX
06-2005

Skills

  • Failure management
  • Maintenance and repair
  • Business reporting
  • Manual dexterity
  • Quality assurance
  • Analytical thinking
  • Resource allocation
  • Process optimization
  • Customer relations
  • Supply management
  • Technical troubleshooting
  • Continuous improvement

Timeline

Self Employed Home Remodeling Specialist

Dexterity Homes LLC
06.2018 - 11.2024

Owner Operator Retail

Brave New Books LLC
05.2006 - 08.2018

Bachelor of Arts - History And American Studies

University of Texas At Austin

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Harlan Dietrich