Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Harlan Sacks

Camarillo,CA

Summary

My Personal Profile: My love for forward momentum has led me to explore many adventures, and has developed me into a quick study, and learner. I perform at my best in high-volume & high-pressure work environments. Inside or outside sales, is my passion, while 'challenging' customers are my sweet spot. My love for people, is why I have patience with them. I am fueled daily by a fitness regimen, which recharges my psyche and physicality. Being fit is important to me as it instills discipline, enabling me to be the first one at work, and perform with a positive attitude.

Sales professional with proven track record of driving business development and leading high-performing sales teams. Adept at identifying market opportunities and implementing strategies for sustained growth. Known for collaborative approach and ability to adapt to changing market dynamics, ensuring reliable results and strong team cohesion.

Overview

29
29
years of professional experience

Work History

Sales Director, Business Development

Integrity Payments
05.2020 - Current
  • Championed the use of CRM tools to track customer interactions more effectively, providing valuable insights into sales processes and enabling data-driven decisionmaking.
  • Elevated brand awareness through the creation of effective marketing campaigns showcasing product offerings and benefits.
  • Established a strong network of industry connections that facilitated mutually beneficial partnership opportunities for sustained growth.
  • Improved client retention rates by fostering strong relationships and providing exceptional customer service.
  • Built an extensive pipeline of potential deals by actively seeking out new business opportunities and engaging in proactive outreach efforts.
  • Spearheaded efforts to penetrate previously untapped markets by leveraging knowledge of consumer needs/preferences along with targeted promotional tactics.

Outside Sales Manager

BIG BRAND TIRE
01.2017 - 03.2020
  • Exceeded all corporate expectations for new accounts, sales volume and house accounts
  • Maintained highest level of customer satisfaction of entire customer base
  • Exceeded house & cash sales accounts by 260%
  • Finalized sales deals and contracts.
  • Followed up with customers about customer service.
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
  • Identified upsell opportunities within existing accounts through attentive relationship management skills which led to increased customer spending over time.

Sales Consultant

HONDA OF THOUSAND OAKS
01.2016 - 01.2018
  • Managed all aspects of sales and leases for new/pre-owned vehicles
  • Achieved #1 Top Sales and Customer Satisfaction index, C.S.I

Service Advisor

RUSNAK BMW
01.2013 - 01.2016
  • Responsible for all customer satisfaction of customers' vehicles from arrival to departure
  • Achieved #1 Customer Satisfaction Index, C.S.L
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Maintained up-to-date knowledge of product and service changes.

Sales Consultant

MAGNUSSEN'S AUBURN TOYOTA
01.2003 - 04.2013
  • Consistently achieved Top 2 Sales Volumes year after year
  • Maintained no less than a Top 2 Customer Satisfaction Index, C.S.I.
  • Achieved Toyota's Pinnacle Professional Designation of 'Master Sales' Level
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.

Construction Managaer

Great Western Bank
02.1997 - 10.2002
  • Supervised team of [Number] construction workers to maintain productivity and quality of work.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Identified and resolved construction issues promptly to prevent delays.
  • Communicated daily with vendors to keep project fully operational.
  • Completed projects within time constraints by effectively managing schedules and allocating resources.
  • Established a reputation for excellent crisis management skills when unexpected issues arose during construction, quickly developing solutions to minimize project delays.
  • Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Prepared and managed project budgets to accurately track costs and expenses.
  • Surveyed sites to determine material needs and accurately manage inventories and budgets.
  • Conducted thorough risk assessments to identify potential hazards early in the planning stages, mitigating delays or complications.
  • Managed budgeting and financial reporting for projects, ensuring transparency and adherence to financial guidelines.

Education

No Degree - Psychology

PIERCE COLLEGE
Woodland Hills, CA
09-1983

High School Diploma -

TAFT HIGH
Woodland Hills, CA
09-1977

Skills

  • Driving sales increases and forging client relationships
  • Consultative Selling
  • Mentor Sales Team
  • Leadership
  • Accounting
  • Inventory Control
  • Retail Promotions
  • Lead by Inspiring
  • Tailor Made Promotions
  • Purchasing
  • CRM proficiency
  • Sales presentations
  • Territory management

Accomplishments

  • Created outside sales position for myself of multi stores, while increasing major business accounts, resulting in major over achievement of goals set by company.

Timeline

Sales Director, Business Development

Integrity Payments
05.2020 - Current

Outside Sales Manager

BIG BRAND TIRE
01.2017 - 03.2020

Sales Consultant

HONDA OF THOUSAND OAKS
01.2016 - 01.2018

Service Advisor

RUSNAK BMW
01.2013 - 01.2016

Sales Consultant

MAGNUSSEN'S AUBURN TOYOTA
01.2003 - 04.2013

Construction Managaer

Great Western Bank
02.1997 - 10.2002

No Degree - Psychology

PIERCE COLLEGE

High School Diploma -

TAFT HIGH

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