Summary
Overview
Work History
Education
Skills
Timeline
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Harland Bender

Mayville,WI

Summary

Meticulous Human Resources management professional bringing over 15 years of experience promoting open-door environment conducive to superior team morale and performance. Expertise in training, orientation and on-boarding. Highly skilled in regulatory compliance, benefits administration and operational planning. Committed to promoting diversity and inclusion in employee relations.

Overview

20
20
years of professional experience

Work History

Sr. Human Resources Generalist

Charter Spectrum
Fond Du Lac, WI
12.2023 - Current
  • Develop and implement strategies to increase employee engagement, satisfaction, and retention.
  • Manage recruitment processes including job postings, interviewing candidates, onboarding new employees, and conducting exit interviews.
  • Identify training needs for staff and developed relevant learning materials.
  • Provide guidance on employment law matters such as disciplinary action, grievances, performance management, and terminations.
  • Coach managers on best practices in managing their teams effectively.
  • Assist with the development of organizational policies and procedures related to human resources activities.
  • Maintain compliance with applicable laws and regulations by monitoring changes in legislation affecting HR functions.
  • Provide advice and counsel to leadership team members on a variety of personnel-related issues such as employee relations, conflict resolution, coaching techniques.

HR Business Partner Manager

Marshfield Clinic Health System
Beaver Dam, WI
02.2021 - 12.2023
  • Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
  • Serve as the primary HR lead, contact, and consultant for the region while managing, facilitating and implementing solutions.
  • Advise, coach and counsel leadership and management on HR concerns to manage business, labor, legal risks, employment laws, and ensure regulatory compliance.
  • Manage HR accreditation, such as Joint Commission reviews, EEOC, Affirmative Action Plans, UI, or other government audits.
  • Collaborate with leadership and management to develop and implement appropriate action plans based on Just Culture.
  • Develop and implement system-wide policies and procedures.
  • Support and consult with leadership, management, and employees in the development, administration, interpretation, and application of policies and procedures.
  • Resolve complex employee relations issues such as harassment, discrimination allegation, HIPAA concerns, misconduct/caregiver allegations and ethics violations by conducting thorough and objective investigations.
  • Lead organization change through application of extensive knowledge related to business relationship development and partnership skills.

AP Clerk

Seneca Foods Corp
Oakfield, WI
07.2020 - 02.2021
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Expedited payments by verifying accuracy and currency of vendor information.
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Processed check requests and invoices for [Number] locations every [Timeframe].
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.

Advanced Emergency Medical Technician

Mayville EMS
Mayville, WI
08.2013 - Current
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Evaluated patients’ medical status and monitored vital signs during transit.
  • Inserted IVs and administered oral and injectable medications.
  • Immobilized patients for transport using backboard or other spinal mobilization.
  • Assessed scenes and prioritized care according to severity of injury or illness.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.

Manager

Main Street Mayville, Inc.
Mayville, WI
02.2020 - 07.2020
  • Exercised leadership of non-profit businesses dedicated to building and supporting downtown Mayville.
  • Built relationships with strategic partners leading to business development opportunities.
  • Directed business-wide changes to modernize procedures and organization.
  • Partnered with executive team to define company goals.
  • Generated monthly performance metrics and analytical reports and reviewed and communicated marketing campaign effectiveness to clients.

Human Resources Manager/Safety Director

Wenger Construction, Inc.
Campbellsport, WI
01.2018 - 11.2019
  • Executed integrated recruiting campaign across multiple media channels.
  • Ensured legal compliance by maintaining all applicable state and federal requirements.
  • Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
  • Projected employment needs and devised strategies to meet targets.
  • Built consensus and job satisfaction between management and front-line employees to enhance operations and promote growth.
  • Boosted staff morale by resolving personnel and management inquiries on new hire activities or ongoing employee relation issues
  • Conducted employee performance reviews to access strengths and weaknesses keeping feedback positive and constructiive.
  • Reduced accidents in workplace by being proactive with prevention by implementing safety policies and procedures.
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
  • Advised managers on strategies for improving policy enforcement and eliminating any concerning behaviors or legal concerns.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Resolved internal and external investigations.
  • Implemented, planned and managed 401k, medical, dental and vision programs.
  • Managed the administration of benefits and compensation plans.
  • Worked with department managers to assess needs.
  • Developed and implemented recruiting strategies.

Human Resources Manager

Independent Living, Inc.
Madison, WI
10.2017 - 05.2018
  • Streamlined onboarding process by developing and implementing employee orientation program.
  • Streamlined benefit program administration efficiencies.
  • Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
  • Projected employment needs and devised strategies to meet targets.
  • Advised top management on appropriate employee corrective actions.
  • Worked with department managers to assess needs.
  • Planned and managed 401k, medical, dental and vision programs.
  • Maintained compliance with all local, state and federal laws, as well as established organizational standards.
  • Advised managers on strategies for improving policy enforcement and eliminating any concerning behaviors or legal concerns.
  • Resolved internal and external investigations.
  • Developed and implemented recruiting strategies.

Human Resources Generalist

Metalcraft Of Mayville Inc.
Mayville, WI
05.2011 - 01.2012
  • Worked with HR management to devise and update policies.
  • Conducted all employee hiring and exit interviews.
  • Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Performed sensitive and confidential investigations.
  • Ran the weekly payroll process.
  • Participated in unemployment hearings to ensure proper handling of individual cases.
  • Reviewed federal and state laws to confirm and enforce company compliance.
  • Developed and facilitated all new-hire orientations.
  • Prepared and maintained accurate employment records.
  • Managed and maintained all leave management.

Sr. Human Resources Business Partner

Grande Cheese Company
Brownsville, WI
06.2004 - 05.2011
  • Directed the initial onboarding process for new employees.
  • Recruited well-qualified candidates to fill as many as 50 positions each year.
  • Developed and oversaw training courses, including sexual harassment and compliance workshops.
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
  • Supported human resources, controlling resume flow within applicant tracking system.
  • Executed integrated recruiting campaign across multiple media channels.
  • Worked with HR management to devise and update policies based on changing industry and social trends.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Responsible for the administration of all leave management for multiple facilities.

Education

MBA -

University of Phoenix
Appleton, WI
06.2011

BBA - Human Resources Management

Marian University
Fond Du Lac, WI
05.2007

Some College (No Degree) - Emergency Medical Technology

Madison Area Technical College
Madison, WI

Skills

  • Training development
  • Personnel information systems
  • Employee mediation
  • Employee engagement
  • Benefits management
  • Compliance
  • Human resources strategy
  • Company leadership
  • Recruitment and hiring
  • Leadership development
  • Staffing and recruiting professional
  • Event management
  • Benefits administration
  • Employee relations
  • Employee handbook development
  • Recruitment policies
  • Process improvements
  • Human resources operations
  • Employee Surveys
  • Exit Interviews
  • Conflict Resolution

Timeline

Sr. Human Resources Generalist

Charter Spectrum
12.2023 - Current

HR Business Partner Manager

Marshfield Clinic Health System
02.2021 - 12.2023

AP Clerk

Seneca Foods Corp
07.2020 - 02.2021

Manager

Main Street Mayville, Inc.
02.2020 - 07.2020

Human Resources Manager/Safety Director

Wenger Construction, Inc.
01.2018 - 11.2019

Human Resources Manager

Independent Living, Inc.
10.2017 - 05.2018

Advanced Emergency Medical Technician

Mayville EMS
08.2013 - Current

Human Resources Generalist

Metalcraft Of Mayville Inc.
05.2011 - 01.2012

Sr. Human Resources Business Partner

Grande Cheese Company
06.2004 - 05.2011

MBA -

University of Phoenix

BBA - Human Resources Management

Marian University

Some College (No Degree) - Emergency Medical Technology

Madison Area Technical College

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Harland Bender